Is Flydik Legit? Read This Honest Review – Review My Closet
- Noelle
- May 10, 2023
- No Comments
- Reading Time: 15 minutes
Have you come across flydik.com while browsing for some new women’s clothing? If you have, you may be wondering if they are trustworthy and worth buying from. Fortunately, we have got you covered! In this blog post, we will answer the question: is Flydik a scam? In answering this question, we will go over every aspect, from the order and return process to the quality and fit of their clothing. So grab a cup of coffee, and let’s dive in to one of the most thorough Flydik reviews on the web!
P.S. After reading, please be sure to leave your thoughts (a comment, or a click of the helpful/unhelpful button at the end of this post). Your thoughts are not only valuable to me but to all the readers who come across this post!
Table of Contents
About Flydik
In this section of the Flydik review, I will go over general brand information, their policies, and more. Keep reading to get the details!
Who is Flydik? According to their About page, they offer the latest fashion trends at affordable prices for both men and women. This shop specializes in active lifestyle apparel, catering to outdoor thrill-seekers and sports enthusiasts. Representing those who believe in owning their style and showcasing their confidence, they offer the latest trends to suit all their customers’ preferences. Their vast collection includes T-shirts, sweatshirts, bottoms, and all fashion-related items.
Brand FAQs
What is Flydik’s parent company name? Their parent company is – Topln Trading (UK) Co., Limited No. 2756785.
What does Flydik sell & do they carry plus sizes? They sell women’s tops, bottoms, jackets, coats, dresses, and accessories. They also sell a variety of men’s clothing. They carry plus sizes up to 3XL in some clothing.
Where is Flydik located & what is their business address? They are located in the United Kingdom. Their business address is located in – 41 Devonshire Street Ground Floor Office 1, London, United Kingdom, W1G 7AJ.
Where is Flydik’s clothing made & where does their clothing ship from? Two of the four items in my order are made in China. The other two items do not have care labels. My package was shipped from a warehouse in Jamaica, New York (United States).
How long has Flydik been in business? Unknown
Is Flydik a sustainable brand? Since they don’t state anything on their site regarding efforts in sustainability, or ways that they give back to the community, it is likely that they are not ethical and are fast fashion.
Check out this article by Panaprium which details how to know if a clothing brand is fast fashion, as companies will not disclose that they are unethical.
Accepted Payments
Shipping Policy
The below times and costs are based on living in the United States. Please refer to their complete policy for all other applicable countries.
- Processing Time: 1-3 business days
- Shipping Time: 12-15 business days
- Shipping Cost: $15.95 (under $89) or free shipping (over $89)
Return Policy
If you wish to request a change or return of items, you must submit your request to customer service via [email protected]. In order to qualify for a return or exchange, items must be received back to the company’s Fulfillment Center within 45 days of the original dispatch date, with the exception of bifocals and varifocals which allow for a 90-day return window.
It is required that the returning parcel has a tracking number and the product list includes the product ID. Additionally, returns must be in their original condition and include all accessories that were included in the original package. For those who are returning items between 31 and 90 days after the original order shipment date, only store credit is eligible.
You must cover the return shipping cost.
Support Info
- Support Email: [email protected]
❌ On their return policy page, they have another customer service email that sounds like another company – [email protected]. - Support Number: Unknown
- Support Hours: Unknown
- Support Response Time: They will respond within 72 hours.
Social Media
❌ They do not appear to have any social media accounts.
Flydik Site Check
In this section of the Flydik review, I will state my findings regarding possible duplicate or copied content on pages that are expected to be unique, using plagiarism-checking software. Here is what was found:
Nothing was found. Their About page and Contact page appear to be original.
❌ NextTH is another online clothing shop. They have an identical website to Flydik, and they appear to be run by the same people. If you go to Flydik.com, you will see the logo briefly change to NextTH and then revert back to Flydik. If you go to Nextth.com, you will also see that the site mirrors Flydik’s.
My Order
In this section of the Flydik review, I will go over the details of my order from what I purchased to the return status. Keep reading for more!
Order Summary
I ordered the below items on 2/6/2023. My shipping address is in North Carolina, United States.
Item: Sea Turtle Marine Life Print Loose T-shirt
- Color: White
- Size: M
- Subtotal: $17.20
Item: Gabriella Floral Maxi Dress
- Color: White
- Size: M
- Subtotal: $32.90
Item: Basic Style Long Sleeve Crop Top
- Color: Khaki
- Size: M
- Subtotal: $13.00
Item: Nele Sunflowers Printed Light Blue Jeans
- Color: Same as Picture
- Size: M
- Subtotal: $32.00
Subtotal $95.10
Shipping $0.00
Total $95.10 USD
❌ My order confirmation email lists that I ordered size Medium in all the clothing. Two of the items arrived in a size XL.
How I Paid
- I paid with Paypal.
- I sent a payment of $95.10 USD to ORDERPLUS INTERNATIONAL LIMITED ([email protected]).
- The charge will appear on my credit card statement as “PAYPAL *ORDERPLUSIN”.
Email Notifications
I received the following emails from Flydik once I placed my order:
- ‘Order Confirmed’ email on 3/29 from NexTH.
- ‘Notification of order delay’ email on 4/4 from Worldwidelily.
- ‘Your order has been shipped’ email on 4/4 from NextTH. This contains tracking info.
- ‘Order Status’ email on 4/19 from Worldwidelily.
❌ Since multiple company names are connected to this site, emails regarding my order were confusing as none of them listed Flydik as the sender.
How Long It Took To Arrive
- Order placed on Mon, Mar 29
- Order shipped on Tues, Apr 4
- Order received on Thurs, Apr 20
Total time of 22 days
Delivered, In/At Mailbox
(My Address)
April 20, 2023, 1:59 pm
Out for Delivery
(My Address)
April 20, 2023, 6:10 am
Arrived at Post Office
(My Address)
April 20, 2023, 3:51 am
Accepted at USPS Destination Facility
(My Address)
April 20, 2023, 2:36 am
Departed Shipping Partner Facility, USPS Awaiting Item
ATLANTA, GA 30349
April 18, 2023, 4:34 pm
Shipping Partner: PITNEY BOWES
Arrived Shipping Partner Facility, USPS Awaiting Item
ATLANTA, GA 30349
April 18, 2023, 3:44 am
Shipping Partner: PITNEY BOWES
Departed Shipping Partner Facility, USPS Awaiting Item
MONROE TOWNSHIP, NJ 08831
April 16, 2023, 11:25 pm
Shipping Partner: PITNEY BOWES
Arrived Shipping Partner Facility, USPS Awaiting Item
MONROE TOWNSHIP, NJ 08831
April 16, 2023, 4:56 pm
Shipping Partner: PITNEY BOWES
Merchant Order Receipt Notification, USPS Awaiting Item
April 1, 2023, 2:22 pm
What I Received
I received four items in a single package, and they all seem to match the product images and descriptions. They came from a warehouse in Jamaica, New York (United States).
Order & Package Images
Click on the thumbnails below to see the whole image.
Return & Refund
- Return requested: I emailed support to request a return on May 4th.
- Return approved: My request was approved on May 4th, and I was provided the return address.
- Return package mailed: I mailed the package on May 11th.
- Courier and return shipping cost: I used USPS and paid a total of $10.85 for the return shipping.
- Return received by Flydik: They did not let me know, however, the tracking indicates that it was delivered on May 13th.
- Refund received: I followed up 10 days after the delivery date, and they responded and refunded me on May 24th.
Total time from request to refund: 19 days
(Me) Thurs, May 4
Hello,
I would like to return all my items. The order number is ORD-028723884. Please provide a return address.
-Noelle
(Flydik) Thurs, May 4
Dear Noelle
Good day!
Order ID: ORD-028723884
Thanks for contacting us and we’re sorry for the inconvenience. Regarding your concern, could you please tell us the reason why do you want to return the items? Also, if the concern is about the quality, poor package, wrong size, or not as described please send us valid proof or a photo of the actual item you received. Once we confirm your response, we will try our best to negotiate with you and help you with your concern.
Thank you and have a great day!”
Best regards,
Ericka May Amagsila
(Me) Fri, May 5
Hello,
Nothing is wrong with the items. I just don’t like them. Please provide the return address.
-Noelle
(Flydik) Fri, May 5
Good day!
Thank you for contacting us and we’re sorry for the inconvenience.
Order id: RFA00086291
Please accept our deepest apology regarding not being satisfied with the items. This concern is already escalated and it has been reviewed.
We regret to inform you that we do not have a return label and we only have a return address.
Since returning is too much expensive, we would like to offer you the following option below.
Option 1. We will send you a $48 Partial Refund just to keep the item.
Option 2. Return address
Here’s our return address regarding the item/s that you want to return for a refund.
Your local post office will give you the return number and receipt which you need to send in this email.
Receiver: Michelle
Address: 9500 Santa Fe Springs Rd
City: Santa Fe Springs
State: California
Country: US
Zip Code: 90670
Phone: 580-969-8888
What would be the best option for you? Please let us know your thoughts. Please take note that we do not have any return labels. We only have the return address and the customer will shoulder the return cost. We will refund the amount you paid for the items and if there’s some shipping or applied discount, it will automatically remove from the refund. Looking forward to your early response. Thank you!
Have a great day!
(Me) Wed, May 10
I will send it back to the return address. Will the return go back to my original payment method?
(Me) Thurs, May 11
***Sent tracking number***
____
End of Emails
Flydik Clothing Reviews
In this section of the Flydik review, I will provide my body measurements for reference, along with detailed reviews of the clothing I ordered. Keep reading for more!
Body Measurements
General
- Shape– Hourglass
- Height– 5’5” | 165 cm
- Weight– 148 lbs | 62.5 kg
- Dress Size– S-M | 6-8
- Bottoms Size– M-L | 8-10 | 29-30
- Top Size– S-M | 6
Specific
- Shoulder– 15.4 in | 39 cm
- Chest– 36.2 in | 92 cm
- Arm Length– 22.4 in | 57 cm
- Waist– 29.9 in | 76 cm
- Upper Hip– 39.2 in | 99.5 cm
- Lower Hip– 41 in | 104.1 cm
- Inseam– 28 in | 71 cm
1) Sea Turtle Marine Life Print Loose T-shirt
Description: This Flydik t-shirt is a casual and comfortable garment made from a blend of cotton and polyester materials. The shirt features short sleeves and a round collar neckline, with a loose fit that allows for maximum relaxation during leisurely activities or daily wear. The design element of the shirt is a simple print that adds a touch of personality to the garment. It is suitable for wearing in the spring and summer seasons and can be worn on a variety of occasions, making it a versatile addition to any wardrobe.
- Color: White
- Size: XL
- Cost: $17.20
- Quality: The quality is a bit below average.
- Fit: It fits too big. Although, I prefer this loose fit.
Click on the thumbnails below to see the whole image.
Pros
- While they sent me the wrong size (I had ordered a medium), I actually really like how the XL fits.
- The screen-printed image is cute!
Cons
- The shirt quality is a bit cheap, and it is on the thin side. So while it’s breathable, it’s also a bit see-through.
- The screenprinting quality is not good. This is the kind of screenprinting that after two washes, will be peeling off and will be unwearable. It feels like stickers were put on top of the shirt.
- This isn’t a U.S. XL. Relative to U.S. sizing, this is more like an L. For a looser fit, size up.
- Material composition is not listed on the care label. I am assuming it will shrink in the dryer, so you will need to account for this when choosing a size.
2) Gabriella Floral Maxi Dress
Description: This Flydik dress is a female suspender-style skirt. It is a casual style that can be worn during any season. It has elasticity, making it comfortable for daily activities. Additionally, it can be easily washed in a machine without causing damage to its quality.
- Color: White
- Size: M
- Cost: $32.90
- Quality: The quality is bad.
- Fit: It fits a bit small.
Click on the thumbnails below to see the whole image.
Pros
- The floral pattern is cute and great for summer.
- It has built-in bra pads.
- The strap length is adjustable since it ties in the back.
- The side slit looks great.
- There is a size zipper to easily put on and take off.
Cons
- I followed the size chart, but the dress runs about 1 size small in the bottom part. Beware if you are curvy.
- The material is very thin. It feels like a thin and cheap costume material.
- The material type wrinkles easily.
- It is a bit see-through since it is so thin. There is no inner skirt layer.
- Too expensive for the quality.
- Care instructions are not listed on the tag.
- The ends of the straps are unfinished. They have raw hems.
3) Basic Style Long Sleeve Crop Top
Description: This Flydik crop top is a basic ribbed top. It is casual and has a small v-cut in the front and a lot of stretch.
- Color: Khaki
- Size: XL
- Cost: $13
- Quality: The quality is okay.
- Fit: It fits too big.
Click on the thumbnails below to see the whole image.
Pros
- It has a nice stretch and is a soft material.
- The sleeves seem to be a good length.
- The length of the shirt is great.
- The quality is good for the price.
Cons
- The shirt is a bit cheap in quality.
- The material is thin and a bit see-through.
- The garment does not have a care label.
- I had ordered a medium and they sent me an XL. The XL seems to be a little small relative to a U.S. XL.
4) Nele Sunflowers Printed Light Blue Jeans
Description: These Flydik jeans are made of denim and feature a floral print. They are of Bohemia style and have an applique design. They can be machine washed and are suitable for daily wear.
- Color: Same as Picture
- Size: M
- Cost: $32
- Quality: The quality is bad.
- Fit: It fits a bit small.
Click on the thumbnails below to see the whole image.
Pros
- The design is very cute.
- It seems to have a slightly curvy shape.
- The front pockets are fairly deep.
Cons
- Very cheaply sewn. The threads look sloppy in some areas and don’t look well reinforced.
- The material is extremely thin and feels like it would pill easily.
- The bottom hems of the legs are crooked.
- The button closure is on the opposite side of the pants. Not necessarily a negative, but I personally don’t like that.
Q&A – My Overall Experience
In this section of the Flydik review, I will answer both general and specific questions regarding the company, my order, and my experience as a customer. Keep reading for more!
📦 Order Related
- Did the order arrive on time and as expected? Yes, the package arrived within the estimated time frame, however, some of the items are not as expected. I ordered size M in all the garments. Two of the items came in a size XL.
- Did they let you know when the items shipped and did they provide a tracking number? Yes, they sent me a notification email. The second email contained the tracking number.
- What is the general quality of the items ordered? Based on the items in my order, I would rate the quality 3 out of 5 stars. The quality of Flydik’s clothing is okay.
- How accurate is the sizing based on the items ordered? Considering two of the items came in the wrong size, I tried to order based on the size charts. The two items that came in the correct sizes are around 1 size too small. The other two items that came in XLs, both are at least 1 size too big. Based on this info, I would say the brand runs a bit small.
- Were there any issues or discrepancies with the payment? No, my Paypal was charged the expected amount.
- Does the clothing have brand tags and sufficient care label information? No, none of the clothing has Flydik tags. On top of that, two of the four garments do not have care labels. I cannot see the material composition, where it was made, or how to wash it.
📧 Support & Return Related
- Was the return request approved? Yes, it was approved promptly. They provided the return address the next day.
- Was customer service helpful and did they offer any return/refund alternatives? Yes, they were generally straightforward and quick to respond. They did offer that I keep the items for a partial refund.
- What country is the return address in and what was the return cost? The return address is in the United States. The return shipping cost $10.84 via USPS.
- Was the refund successful? Yes, I received the refund on May 24th. I had to email about the refund though, as I had been waiting for over 10 days since delivery.
- Did support reach out about any issues with the order? Yes, they sent a notification email letting me know that the shipping was a bit delayed. It still arrived on time though.
🌐 Company & Site Related
- Are they sustainable? I do not believe that they are sustainable.
- Are their prices fair and are they affordable? Based on the items I ordered, I think the prices are fair. Their clothing is overall very affordable. The average cost of a top (based on their best-selling list) is around $17.
- Is there anything important to know regarding any of their policies? They state on their return policy that if they do not receive the returned item back to their fulfillment center within 30 days of the original shipment date, the refund will be in store credit.
- Do they offer free shipping and other discounts?Yes, they offer free shipping for over $89. I do not see any coupons or discount codes, but they do have sales.
Final Verdict
In this section of the Flydik review, I will answer whether this company is legitimate and if I recommend that others shop here. Keep reading for more! Note: If my purchased items arrive, I am able to return the items successfully, and I receive a refund in the agreed-upon amount, I am deeming the company legitimate.
Is Flydik Legit or a Scam?
Based on my experience, they are legitimate. I paid for my items, received them within the estimated time frame, completed a return, and received a refund in the expected amount. The time range for the entire process from the purchase date to the refund date is March 29th to May 24th.
Do I Recommend Flydik?
- If you are looking for affordable and decent-quality clothing: Yes, I recommend Flydik.
- If you are looking for sustainable clothing: No, I do not recommend Flydik.
Although my shopping experience with them is deemed ‘legitimate’, and has overall been positive, always shop with caution. They have multiple company names (NextTH, and Worldwidelily) and the NextTH clothing site is completely identical to Flydik’s site. Shop at your own risk.
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