Is Luxedress Legit? Read This Brutally Honest Review

Status: Review Complete

You’re looking at that cute dress on luxedress.com and are asking yourself if they’re a trustworthy women’s clothing boutique, right? Well, you’ve come to the right place. In this extensive review, we will be addressing the question: Is Luxedress a legit website? The quick answer is yes, they are a legitimate company. I received my order, returned everything, and got a refund. But, would I shop here again?

In this post, I’ll be sharing my personal shopping experience with you from my thoughts on their clothing to my overall shopping experience to brand information. Keep reading for more!

Before you continue, be sure to join my subreddit r/ClothingShopReviews! This subreddit is dedicated to helping each other avoid scams, exchanging information/research, asking questions, discussing positive/negative clothing shopping experiences, and sharing/discovering amazing clothing shops. Visit the casual thread Warmth & Latte, grab a virtual cup of coffee, and say hi!

Table of Contents

About Luxedress

What is Luxedress?

They are a women’s clothing company centered around female empowerment. They claim to collaborate with creative and innovative designers to create daring and edgy ‘luxury’ fashion pieces. The company believes in offering the best quality products at affordable prices so that every woman can indulge in her fashion desires without burning a hole in her pocket.

Is Luxedress sustainable?

No, they likely are not. They don’t state anything on their site regarding efforts in sustainability, or ways that they give back to the community.

Read this article, 13 Easy Ways To Know If A Brand Is Fast Fashion by Panaprium, for tell-tale signs of a fast fashion company.

Where does Luxedress ship from?

My order was shipped to me from a warehouse/distribution center in New York (United States).

Where is Luxedress located?

According to their Contact page, they are located in the United States. Their business address is 16273 E Gale Ave, La Puente, CA 91745.

More Shop Details

  • The website luxedress.com was created in May 2014. According to the Internet Archive, this domain was originally owned by a Korean mom & baby clothing shop around 2014, and became the current Luxedress clothing shop around 2020.
  • They offer free shipping on all US orders.
  • They allow returns within 15 days of delivery.

Luxedress Review and Order Details

I ordered the below items on 5/17/2023 to my address in North Carolina (United States). I paid a total of $197 to Luxedress (care@luxedress.com) via PayPal. The charge appears on my credit card statement as *LUXEDRESS”. View Order Confirmation 

1) Casual Distressed High-Waist Straight-Leg Boyfriend Jeans

  • Color, Size, and Cost: Light Blue / M / $79
  • Country: Made in China
  • Material: 85% Cotton / 15% Polyester
luxedress jeans comparison

Expectation: They are what I was expecting, for the most part, in terms of overall appearance. The wash, however, is a bit darker in person.

Quality: In my opinion, the quality is okay. See my Quality Comparison & Rating Chart to know my current quality-rating standards.

Fit: I ordered based on the size guide provided, and they fit one to two sizes too small. View my Body Measurements for size reference.

Keep or Return: I would return these Luxedress jeans.

The size chart is VERY off and I couldn’t get these over my hips. Some of the seams were ripped at the base of the zipper (this is likely due to my trying to put them on. I didn’t force them, so the quality just isn’t great).

2) Sexy Asymmetric Sweetheart-Neck Corset Bandeau Top

  • Color, Size, and Cost: White / M / $59
  • Country: Unknown
  • Material: Unknown
luxedress corset top comparison

Expectation: It is what I was expecting, for the most part, in terms of overall appearance. In the product image, however, the neckline is more of a square-scoop shape with points at the ends, and the bottom v shape is a bit more pronounced.

Quality: In my opinion, the quality is okay. See my Quality Comparison & Rating Chart to know my current quality-rating standards.

Fit: I ordered based on the size guide provided, and it fits well. View my Body Measurements for size reference.

Keep or Return: I would return this Luxedress top.

While I like the double-layering and ribbing, the price is WAY too high for the quality.

3) Sexy Scalloped High-Slit Square-Neck Lace Maxi Dress

  • Color, Size, and Cost: Black / L / $59
  • Country: Made in China
  • Material: 95% Polyester / 5% Spandex
luxedress dress comparison

Expectation: It is not what I was expecting in terms of overall appearance. In the product image, you can see a tie in the center of the chest between the cups. Mine doesn’t have a tie. The dress in general looks much cheaper in person than it does in the product image.

Quality: In my opinion, the quality is mediocre. See my Quality Comparison & Rating Chart to know my current quality-rating standards.

Fit: I ordered based on the size guide provided, and it fits, however, it feels a bit snug. View my Body Measurements for reference.

Keep or Return: I would return this Luxedress dress.

While I like the concept and design, it is made cheaply. It feels like an okay-quality women’s Halloween costume. The inside material and the lace are both stretchy, and you can see that the lace on one of the cups won’t lay flat. Overall, it is much cheaper-feeling and looking in person when compared to the product image.

Shipment Info

I received three items in two packages, and the packages came from a warehouse in the United States. I was provided a tracking number.

Package Shipped From- 290 Duffy Ave. Unit-B, Hicksville, NY 11801

  • Order placed on Wed, May 17th
  • Order shipped on Fri, May 19th / Mon, May 22nd
  • Order received on Wed, May 24th / Tues, May 30th

Total time of 13 days (to receive the complete order)

Note: Their shipping policy states up to 13 business days (including processing time) for standard U.S. shipping.

Return & Refund Info

I emailed support to request a full return on June 1st. My request was approved the next day June 2nd, and I was provided with the return address. I mailed the package on June 5th via USPS and paid a total of $44.75.

I received a full refund of $197 on July 20th. I received the refund forty-five days after mailing the package. – View Refund Receipt

Provided Return Address– Cainiao Post Station, Fuli International Financial Center, Guicheng Street, Nanhai District, Foshan City, Guangdong Province, 528253, China

Support Experience

  • They provided the return address promptly.
  • They alternatively offered me a 20% refund or 30% gift card + keep the items.
  • They advised that the declaration amount for each item should be less than $10, in order to avoid taxes or delays when the package arrives at customs (this is a section on an international mail form required by the post office). If taxes are due, the customer is responsible for the cost.
  • They let me know that if the package is lost in transit (during the return process), they will take full responsibility and refund anyway.

Is Luxedress Legit or a Scam?

In this section of the review, I will check their site for originality, discuss any suspicious information found, answer whether this company is legitimate or not, and let you know my recommendation. Keep reading for more! 

Similar Sites & Analysis

According to Copyleaks (premium), the below plagiarism has been detected:

  • Nothing was found.

Additional Notes:

  • The writing on their site is somewhat poor. For example, “Luxedress works with innovative designers and creates the daring and edgy luxury fashion for women…”. This could be indicative of an overseas-run shop.

Do I Recommend This Shop?

Based on my experience, they are legitimate. I paid for my items, received them within the estimated time frame, successfully completed a return, and received a full refund.

With that being said, I personally would not shop here again. 

Although customer support has been great and easy to deal with, and the initial shipping cost was free, there are a couple big negatives. Firstly, if you anticipate wanting to return anything, the return address is in China. So for most of you, I suspect that would be a VERY expensive return. And secondly, all three of the items ordered were just ‘okay’ quality, and were pretty overpriced.

To wrap up this review, regardless of my experience, be sure to read as many customer reviews as possible. If you found this post helpful in your search for a Luxedress review, please consider sharing and commenting (via Reddit) below. Have a great day!

– Noelle

Share This Post

Comments (via Reddit)

Click the ‘View more on Reddit’ or ‘View comments’ button below to go to this review’s discussion page. I encourage you to write a comment or read others’ comments if available!

Comments (via Reddit)

Click the ‘View more on Reddit’ or ‘View comments’ button below to go to this review’s discussion page. I encourage you to write a comment or read others’ comments if available!

Scroll to Top