Is Redcloudbird Legit? This Clothing Shop Is a SCAM

Status: Review Complete

Are you considering buying clothing from redcloudbird.com but feel uncertain if they are a trustworthy company? Look no further as we have got you covered! Today, we will be addressing the pressing question: Is redcloudbird.com legit? The quick answer is no, they are a scam. They refused to provide me with the return address, and I had to file a claim with PayPal to get a refund.

In this blog post, I will provide the details of my experience with the order and return process, my opinion on the clothing quality, and brand information. Keep reading for more!

Before you continue, be sure to join my subreddit r/ClothingShopReviews! This subreddit is dedicated to helping each other avoid scams, exchanging information/research, asking questions, discussing positive/negative clothing shopping experiences, and sharing/discovering amazing clothing shops. Visit the casual thread Warmth & Latte, grab a virtual cup of coffee, and say hi!

Table of Contents

About Redcloudbird

What is Redcloudbird?

They are an online store that offers men’s and women’s clothing. Their About page is extremely subpar and non-descriptive, so I unfortunately don’t have much more to say than that.

Is Redcloudbird sustainable?

No, they likely are not. They don’t state anything on their site regarding efforts in sustainability, or ways that they give back to the community.

Read this article, 13 Easy Ways To Know If A Brand Is Fast Fashion by Panaprium, for tell-tale signs of a fast fashion company.

More Shop Details

  • The website redcloudbird.com was created in January 2022.
  • According to my PayPal transaction and their Contact page, they are affiliated with he following legal business names:
    • 伊工達網絡科技有限公司 (translates to Igonda Network Technology Co., Ltd)
    • Landbase Trading Co Ltd.
  • According to their Facebook page and Contact page, they are located in the United States and the United Kingdom. They are located at the following addresses:
    • 2559 Rosemont Avenue, California City, CA
    • 146a Whitchurch Road, Cardiff, Wales, CF143NA
  • Read this List of Online Stores that the owner of Redcloudbird most likely owns as well. This list has been compiled using clues like matching Google site logos, PayPal merchant names, business addresses, site layouts, etc.
  • They offer free shipping over $69.
  • They allow returns within 45 days of delivery.
  • Non-returnable items include items purchased through retailers, incorrect products purchased, and damaged products through customer mishandling.
  • They offer plus sizes up to 3XL.

Redcloudbird Review and Order Details

I ordered the below items on 3/6/2023 to my address in North Carolina (United States). I paid a total of $113.96 to 伊工達網絡科技有限公司 (paypal@keep-on-line.com) via PayPal. The charge appears on my credit card statement as “PAYPAL *ROMSEANSHOP”. View Order Confirmation & View PayPal Payment Receipt

My Order Confirmation email totals $94.97, and my PayPal receipt totals $113.96. I paid $18.99 more than my Order Confirmation email, which was completely unexpected.

1) Christmas Fashion Waist Twist Dress

  • Color, Size, and Cost: White / M / $39.99
  • Country: Made in China
  • Material: 100% Acrylic
redcloudbird dress comparison

Expectation: It is not what I was expecting in terms of overall appearance. The braided texture appears bigger in the product image, and the dress is much thinner and more transparent in person.

Quality: In my opinion, the quality is terrible and unwearable. See my Quality Comparison & Rating Chart to know my current quality-rating standards.

Fit: I ordered based on the size guide provided, and it fits but isn’t the right proportions for my body (the waist sits too high). View my Body Measurements for size reference.

Keep or Return: I would return this Redcloudbird dress.

It is very thin and see-through, the waist sits too high, and the material feels really cheap and synthetic. Overall, it is not great quality at all and is VERY overpriced.

2) Solid-Color Loose Plush Lapel Jacket

  • Color, Size, and Cost: Khaki / S / $39.99
  • Country: Made in China
  • Material: 100% Polyester
redcloudbird jacket comparison

Expectation: It is not what I was expecting in terms of overall appearance. The collar is way more poofy in person (it doesn’t lay flat), the buttons on the cuffs are missing, and the color and texture look different.

Quality: In my opinion, the quality is terrible and unwearable. See my Quality Comparison & Rating Chart to know my current quality-rating standards.

Fit: I ordered based on the size guide provided, and it is the right size, but the fit is not at all to my liking. View my Body Measurements for size reference.

Keep or Return: I would return this Redcloudbird jacket.

Firstly, it is missing buttons on the cuffs. Even if the cuffs DID have buttons, they would be much too tight around my wrists. Secondly, the sleeve length is a bit short for the oversized fit. Thirdly, the material is like a cheap sherpa blanket. It is too thick in the double-layered areas like the collar and cuffs (as you can see, the collar is so thick that it doesn’t lay flat). Anhd finally, it is WAY too expensive for the quality.

Shipment Info

I received two items in two packages, and the packages came from warehouses/distribution centers in the United States. At least one of them originated from Italy. I was provided a tracking number in my Order Confirmation email. 

Package Shipped From- 14915 177th St. STE 202, Jamaica, NY 11434 and 2201 W 159th St. Markham, IL 60428

  • Order placed on Mon, March 6th
  • Order shipped on Wed, March 8th / Fri, March 17th
  • Order received on Wed, March 22nd / Wed, March 30th

Total time of 24 days (to receive the complete order)

Note: Their shipping policy states up to 5 business days to process the order, but does not provide a shipping time frame.

Return & Refund Info

I emailed support to request a full return on March 24th. I went back and forth with them for several days, and they did not ever provide approval for a return and withheld the return address. I filed a dispute/claim with PayPal on April 4th.

I explained to PayPal that I tried to resolve the return issue with the seller directly, but the customer service experience was poor and they repeatedly ignored my request for a return address. PayPal reached out to the seller, who responded with a return address in Hong Kong. I mailed the package on May 5th through USPS, which cost $27.41.

Redcloudbird never received my package. About one month after sending it, the package was returned to the sender (me) due to an incomplete or nonexistent address. I informed PayPal about this, and they ended up closing the dispute/claim in my favor on June 14th.

I received a full refund of $88.06 on June 14th. Note: I received a random refund amount of $25.90 (which does not match the cost of any of the items I ordered) back to my PayPal on March 19th. These two totals combined equal the original amount I paid. I received the complete refund eighty-one days after initially requesting a return. – View Refund Receipt

Provided Return Address– Wan No. 175, Wan Chai Road, Wan Chai, Hong Kong, 999077 C2

Support Experience

  • TERRIBLE. It was like going back and forth with a brick wall. There was a notable language barrier, and I asked for the return address OVER SEVEN TIMES.
  • At one point, they had the audacity to offer a $10 refund (and keep the items). Upon telling them no, they said, “I’m very sorry, but I have tried my best to compensate you. If the amount is too much, it may cause trouble to my work. I hope you can forgive me”.
  • As previously mentioned, an item was out of stock. They never informed me, and the only reason I found out was because I asked them about it.
  • As previously mentioned, I received a random ~$25 refund. They never bothered to reach out to let me know and explain the refund. The amount doesn’t correlate with anything on my Order Confirmation email (the out-of-stock item cost more than that).

Is Redcloudbird Legit or a Scam?

Similar Sites & Analysis

According to Copyleaks (premium), the below plagiarism is detected:

  • Their About page has similar content to – dennisapp.com, accumulaty.com, conversionh.com, specificatio.com, appreciatil.com, AND MORE! – View Full Report on Copyleaks.com

Additional Notes:

  • Lots of poorly written English, such as, “At Redcloudbird, we like to provide great products for fans”. This could indicate that this store is run overseas.

Do I Recommend This Shop?

Based on my experience, this company is a scam. I paid for my items (they snuck in a 20% tax after I submitted my payment), and received 2 out of the 3 things I ordered (which by the way, were extremely subpar in quality, and the jacket was missing buttons on the cuffs). I had to inquire about the missing item, as they did not inform me that it was out of stock. I requested a return, and they kept responding with templated messages that failed to address my questions and concerns.

They never approved my return, and I had to file a dispute/claim with PayPal. They finally responded to PayPal and provided their return address in Hong Kong. I sent the package, and one month later, the package was returned to me due to the address being incomplete or nonexistent. PayPal closed the dispute/claim in my favor and I got a full refund. What an absolute nightmare.

To wrap up this review, regardless of my experience, be sure to read as many customer reviews as possible. If you found this post helpful in your search for a Redcloudbird review, please consider sharing and commenting (via Reddit) below. Have a great day!

– Noelle

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