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Is Sixshe Legit? A Must-Read Before Buying – Review My Closet

Status:
Review Complete
sixshe store website mobile
sixshe store website desktop

Are you curious about sixshe.com and wondering whether they’re worth buying from? Today, we’re diving into one of the biggest questions surrounding this e-commerce site: Is Sixshe legit? We’ve got you covered with a comprehensive review that delves into every aspect of Sixshe, from my personal shopping experience, which includes ordering and returning, to a detailed review of their clothing. This is going to be one of the most thorough Sixshe reviews out there, so keep reading!

P.S. After reading, please leave your thoughts in the comments. Your feedback, especially if you have a personal experience with this shop, will be extremely valuable to all readers who come across this post!

Looking for a quick read? Click the Jump to Final Verdict button to skip to my ultimate recommendation, or click Jump to Clothing Reviews to skip to my analysis of the actual clothing.

Table of Contents

About Sixshe

In this section of the Sixshe review, I will go over general brand information, their policies, and more. Keep reading to get the details!

Who is Sixshe? According to their About page, they are a clothing shop that has an unparalleled style and approach that caters specifically to women. Offering a range of affordable footwear that fits any woman’s taste, Sixshe takes great pride in sharing their passion for great style with every customer. Customer satisfaction is paramount and their team of experienced professionals ensures that every query, big or small, is resolved promptly and to the customer’s satisfaction.

Brand FAQs

What is Sixshe’s seller name, and do they run any other online stores? The seller name shown on my PayPal account is Microsequence. I am unsure if they operate other online stores, but I will update this section if I learn anything new.

What is Sixshe’s legal business name? According to their Terms & Conditions page, their legal business name is UMALL TECHNOLOGY S.A.R.L.

What does Sixshe sell & do they carry plus sizes? They list categories for women’s tops, dresses, coats & jackets, sweaters & cardigans, jumpsuits & rompers, suits, sets, swim, women’s shoes, men’s shoes, and more. They carry plus sizes up to 5XL in some clothing.

Where is Sixshe located & what is their business address? According to their Terms & Conditions page, they are located in France. Their business address is – 15 Rue Des Halles, Paris, France. I looked up this address and it is the location of a bistro.

Where is Sixshe’s clothing made & where does their clothing ship from? My item does not have a care label attached, so I cannot confirm where it was made. My package came from a warehouse in Cedar Grove, New Jersey (United States).
❌ Read my note here (in the table of contents, click Shipping Qs and see #1) for further explanation on the different locations that come into play when you place an order.

How long has Sixshe been in business? According to a domain age-checking tool, their website was created in 2021.

Is Sixshe a sustainable brand? Since they don’t state anything on their site regarding efforts in sustainability, or ways that they give back to the community, it is likely that they are not ethical and are fast fashion.

Check out this article by Panaprium which details ways to know if a brand is fast fashion.

Accepted Payments

Plus all major credit/debit cards.

Shipping Policy

The below times and costs are based on living in the United States. Please refer to their complete policy for all other applicable countries.

  • Processing Time: 2-6 business days
  • Shipping Time: 7-25 business days (express option available)
  • Shipping Cost: $9.99 for subtotal under $79, free shipping for subtotal over $79, or express option

View Sixshe’s Full Shipping & Delivery Policy

Return Policy

The return window is any time within 30 days from the day you receive your order. Unfortunately, if the specified time has passed, the company cannot offer a refund or free exchange. You must ensure that the item(s) being returned are unused, undamaged, and in their original packaging, including all original labels. To get the return address, you must contact their support email. Once they receive the returned package, they will send an email notification and arrange an exchange or refund within 7 business days.

You must cover the return shipping cost.

View Sixshe’s Full Return & Refund Policy

Support Info

  • Email: service@sixshe.vip

Social Media

❌ They do not appear to have any social media pages.

Sixshe Site Check

In this section of the Sixshe review, I will state my findings regarding possible duplicate or copied content on pages that are expected to be unique, using plagiarism-checking software. Here is what was found:

  • Sixshe’s About Page View Full Report
    ❌ Sixshe’s About page has similar content to the following sites – rosegal.com | nanamacs.com | idocyke.com
  • Sixshe’s FAQ Page View Full Report
    ❌ Sixshe’s FAQ page has similar content to the following sites – fancyhey.com | sotitudes.com | m.indiefit.com | chicsings.com 

Read my note here (in the table of contents, click Product Qs, and see #3) for further explanation on why you might find duplicate product images and page info on other sites.

My Order

In this section of the Sixshe review, I will go over the details of my order from what I purchased to the return status. Keep reading for more!

Order Summary

I ordered the below items on 3/6/2023. My shipping address is in North Carolina, United States.

  1. Sunday Vibes Jacket (No longer available)
  2. Drape Me Baby

❌ I never received the Drape Me Baby dress. I reached out to customer service and they offered to send me a replacement, but I told them not to as I wanted a full refund for my entire order.

Item: Sunday Vibes Jacket

  • Color: Khaki
  • Size: Onesize
  • Subtotal: $55.99

Item: Drape Me Baby

  • Color: White
  • Size: M
  • Subtotal: $39.99

Subtotal $86.38
Discount -$9.60

Total $86.38 USD

sixshe order
sixshe order

How I Paid

  • I paid with PayPal.
  • I sent a payment of $86.38 USD to Microsequence (service@meitiao.vip).
  • The charge will appear on my credit card statement as “PAYPAL *MICROSEQUEN”.

Email Notifications

I received the following emails from Sixshe once I placed my order:

  1. Order Confirmed email on 3/18. This email contains my order number.
  2. Shipment on the Way email on 3/20. This email contains the tracking number.
  3. Shipment Update email on 3/23.
  4. Share Your Thoughts email on 4/4.

How Long It Took to Arrive

  • Order placed on Sat, Mar 18
  • Order shipped on Mon, Mar 20
  • Order received on Sat, Apr 1

Total time of 14 days

2023-04-01 12:57:00
(My Address), Delivered, In/At Mailbox, Your item was delivered in or at the mailbox at 12:57 pm on April 1, 2023, in (My Address).

2023-04-01 06:13:00
(My Address) 27526, Out for Delivery

2023-04-01 06:02:00
(My Address) 27526, Arrived at Post Office

2023-04-01 04:52:00
(My Address) 27526, Arrived at USPS Facility

2023-04-01 01:51:00
RALEIGH NC DISTRIBUTION CENTER, Arrived at USPS Regional Facility

2023-03-31 01:57:00
ELK GROVE VILLAGE IL DISTRIBUTION CENTER, Arrived at USPS Regional Origin Facility

2023-03-31 00:57:00
ELK GROVE VILLAGE IL DISTRIBUTION CENTER, Accepted at USPS Regional Facility

2023-03-29 13:15:00
JAMAICA, NY 11430, Departed Shipping Partner Facility, USPS Awaiting Item

2023-03-29 10:38:00
JAMAICA, NY 11430, Arrived Shipping Partner Facility, USPS Awaiting Item

2023-03-28 03:46:00
JAMAICA, NY 11430, Departed Shipping Partner Facility, USPS Awaiting Item

2023-03-24 23:14:00
JAMAICA, NY 11430, Arrived Shipping Partner Facility, USPS Awaiting Item

2023-03-19 06:14:00
JAMAICA, NY 11430, Shipping Label Created, USPS Awaiting Item

What I Received

I received one item, and the package came from a warehouse in Cedar Grove, New Jersey (United States). However, I ordered two items, and the shipment email showed that both items were supposed to be in the package.

the sunday beach package route

Order & Package Images

Click on the thumbnails below to see the whole image.

Return & Refund

  • Return requested: I emailed support to request a full return on April 2nd. I also inquired about the missing item.
  • Return approved: My return request was not approved. They stopped responding to my emails. I sent a follow-up email 5 days after the last one, and I got a Postmaster email saying it was undeliverable (see image below). I filed a claim with PayPal on April 12th.
    • Dispute/claim information: I explained that I could no longer communicate with the seller due to their inbox being full. It appears they could not get a hold of the seller either, and I did not have to return the items. PayPal closed the dispute/claim in my favor on April 15th.
  • Refund received: I received $86.38 (full refund) back to my PayPal on April 15th. (See image below)

Total time from request to refund: 13 days

(Me) Sun, Apr 2

Hello,

I received the khaki jacket but want to know the status of the white dress. My order number is xxxx and see below: *image attached*

(Me) Tues, Apr 4

Following up on my below email.

(Sixshe) Tues, Apr 4

Hi customer,

I’m really sorry, We will arrange a replacement for you here, and then we will email you the tracking number of the replacement.

Yours sincerely

(Me) Tues, Apr 4

Hello,

No need for a replacement. I don’t want it (please refund me for this item) and I want to return the khaki jacket I received. Please provide the return address.

-Noelle

(Sixshe) Thurs, Apr 6

Dear customer

May I know the reason why you want to return it? Is there’s a quality issue or any other problem?

(Me) Thurs, Apr 6

No, just don’t want it.

(Me) Tues, Apr 11

Hello,

I am following up. Please refund the item that never arrived and please provide the return address.

____

End of messages. Received undeliverable email.

sixshe paypal refund desktop
sixshe paypal refund mobile
sixshe support postmaster email
sixshe support postmaster email mobile

Sixshe Clothing Reviews

In this section of the Sixshe review, I will provide my body measurements for reference, along with detailed reviews of the clothing I ordered. Keep reading for more!

female measurements template

Body Measurements

General

  • Shape– Hourglass
  • Height– 5’5” | 165 cm
  • Weight– 148 lbs | 62.5 kg
  • Dress Size– S-M | 6-8
  • Bottoms Size– M-L | 8-10 | 29-30
  • Top Size– S-M | 6

Specific

  • Shoulder– 15.4 in | 39 cm
  • Chest– 36.2 in | 92 cm
  • Arm Length– 22.4 in | 57 cm
  • Waist– 29.9 in | 76 cm
  • Upper Hip– 39.2 in | 99.5 cm
  • Lower Hip– 41 in | 104.1 cm
  • Inseam– 28 in | 71 cm

1) Sunday Vibes Jacket

  • Color: Khaki
  • Size: One size
  • Cost: $55.99
  • Material: Unknown. The product page is no longer available, and the care label does not state the material composition.

Click on the thumbnails below to see the whole image.

  • Expectation: It is exactly what I was expecting.
  • Quality: The quality is okay. I see some loose and pulled-out threads. It is comparable to a jacket you might find at Target or H&M.
  • Fit: It fits well. I followed the size chart.
  • Value: This Sixshe jacket is overpriced. I would pay $30 at the most.

Q&A – My Overall Experience

In this section of the Sixshe review, I will answer both general and specific questions regarding the company, my order, and my experience as a customer. Keep reading for more!

📦 Order Related

  1. Did the order arrive on time and as expected? One out of the two items ordered came within the estimated time frame. The second item never came.
  2. Did they let you know when the items shipped and did they provide a tracking number? Yes, they sent me an email letting me know that the order was on the way. They provided the tracking number.
  3. What is the general quality of the items ordered? Based on my order, I would rate the general quality of Sixshe’s clothing 3-3.5 out of 5 stars, which is decent. In other words, if fairly priced, I would be happy with the clothing.
  4. How accurate is the sizing based on the items ordered? I, unfortunately, can’t confidently say because one item never arrived, and the other is one size. However, the one-size item fits well.
  5. Were there any issues or discrepancies with the payment? No, my PayPal was charged the expected amount.
  6. Does the clothing have brand tags and sufficient care label information? No, the item does not have Sixshe brand tags. It actually has a different brand on the label called YQVA along with Chinese characters. Regarding the care label, the item does not have one.

📧 Support & Return Related

  1. Was the return request approved? No, they did not approve my request as they suddenly stopped replying. I followed up and received a notice that their email inbox was full and they could not receive my email. I filed a PayPal claim.
  2. Was customer service professional and easy to deal with? Initially, talking to support was fine. They responded twice (although I had to follow up once since they were slow to respond). Since their inbox was full, I was unable to continue communicating with them. Very unprofessional.
  3. Did customer service offer any return alternatives? No, my return was never approved.
  4. What country is the return address in and what was the return cost? I was never provided the return address and was given a full refund for my items through PayPal.
  5. Was the refund successful? Yes, PayPal closed the case in my favor and I got a full refund 3 days after filing a claim.
  6. Did support reach out about any issues with the order? No, but they should have since an item I ordered never arrived.

🌐 Company & Site Related

  1. Are they sustainable? I do not believe that they are sustainable.
  2. Are their prices fair and are they affordable? Based on my order, I think they charge too much for the quality. Affordability-wise, the clothing is overall expensive. The average cost of a top is around $43.
  3. Is there anything important to know regarding any of their policies? According to their return policy, sale items and orders that used free shipping are eligible for exchanges only.
  4. Do they offer free shipping and other discounts? Yes, they offer free shipping on orders over $79. They do have coupons available.

Final Verdict

In this section of the Sixshe review, I will answer whether this company is legitimate and if I recommend that others shop here. Keep reading for more! Note: If my purchased items arrive, I am able to return the items successfully, and I receive a refund in the agreed-upon amount, I am deeming the company legitimate. However, if any criminal activity is discovered, I will deem the entire company (and all stores under that seller) fraudulent.

Is Sixshe Legit or a Scam?

Based on my experience, they are a scam. I paid for two items but only received one. Sixshe never informed me, and I had to email them about this. I requested a return, and after about two responses from them, I got an email saying that my email bounced due to their inbox being full. They never approved my return, nor did they refund me for the missing item, so I had to file a claim with PayPal. They closed the case in my favor within three days and gave me a full refund.

If you choose to shop here anyway, shop with caution. I have found duplicate content on other sites such as About page wording, and their customer service seems dodgy. I urge you to read as many reviews from customers as you can find, in order to make the best decision.

Have a Brand Review Request?

Know of any online women’s clothing brands or shops that you would like to see a review on? Please let me know here!

Poll – Vote!

Question: If I opened a women’s clothing store on reviewmycloset.com, would you be interested in shopping?

I’m considering partnering with a U.S.-based wholesaler and opening a women’s clothing shop. Each item would be hand-selected, and personally reviewed by me (I would leave an honest and helpful review on every single product page). Items that don’t get my seal of approval would never get listed. Honesty and transparency are non-negotiables – absolutely no misleading information or price gouging. This shop would likely only be available for U.S.-based shoppers (unless there is international interest).

Thank you for dropping in and reading this post! If you find this Sixshe review helpful and informational, please share it with others and spread the word! Be sure to leave a comment; I’d love to hear from you!

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