Is SSUNU Legit? Learn Why You Should NOT Shop Here

Status: Review Complete

Are you curious whether the women’s clothing shop ssunu.com is worth your money or not? Don’t worry, because today we will be answering the burning question: Is SSUNU a legit company? The short answer is no, they are a scam. While I received my items and received a refund in the negotiated amount, this seller uses counterfeit postage according to a notification from USPS.

In this post, I’ll take you through the details of my shopping experience, give my opinion on their clothing, and provide brand information. Keep reading for more!

Before you continue, be sure to join my subreddit r/ClothingShopReviews! This subreddit is dedicated to helping each other avoid scams, exchanging information/research, asking questions, discussing positive/negative clothing shopping experiences, and sharing/discovering amazing clothing shops. Visit the casual thread Warmth & Latte, grab a virtual cup of coffee, and say hi!

Table of Contents

About SSUNU

What is SSUNU?

They are an online women’s clothing shop created in 2015. They are allegedly run by a small team of young entrepreneurs seeking to make a difference in the fashion industry. By setting up an unbiased platform for independent designers, their shop allows customers to bypass the usual chain of middlemen, while still having access to the latest designs in the market at fair prices.

Is SSUNU sustainable?

No, they likely are not. According to their About page, they pay special attention to the welfare of employees in the fashion industry and partner only with brands that offer fair treatment and salaries. In addition, they claim to donate part of their revenue to charities to address the issue of extreme poverty in various parts of the world. In the clothing creation process, they also claim to support the use of recyclable materials to promote sustainable fashion. Since they don’t substantiate any of these sustainability claims, I am inclined to think they are green-washing.

Read this article, 13 Easy Ways To Know If A Brand Is Fast Fashion by Panaprium, for tell-tale signs of a fast fashion company.

Where is SSUNU based?

According to their Contact page, they are based in the United Kingdom. Their business address is 145-157 St. John Street, London, England, England, EC1V 4PW. However, on another page, they state that they are a registered business entity based in the United States, and they have their own logistics center there.

More Shop Details

  • The website ssunu.com was created in December 2021. Though, according to the Internet Archive, this domain was owned by a Chinese precious metals company around 2013.
  • According to their Contact page, their legal business name is XBP International LTD.
  • Read this List of Online Stores that the owner of SSUNU most likely owns as well. This list has been compiled using clues like matching Google site logos, PayPal merchant names, business addresses, site layouts, etc.
  • According to their site, they have warehouses in the UK, US, CAN, and AUS.
  • According to their site, all of their products are made in South Carolina, (United States).
  • They offer free shipping over $79.
  • They allow returns within 30 days of delivery. Their Return policy states that they only accept returns due to quality issues, but I was able to return my items.

SSUNU Review and Order Details

I ordered the below items on 3/18/2023 to my address in North Carolina (United States). I paid a total of $80.73 to Dress Fashion (service@indiefit.com) via PayPal. The charge appears on my credit card statement as “PAYPAL *DRESSFASHIO”. View Order Confirmation 

1) Colorful Abstract Floral-Print Tank Top

  • Color, Size, and Cost: White / S / $32.99
  • Country: Unknown
  • Material: The product page states 65% Cotton / 35% Elastane.
ssunu tank top comparison

Expectation: It is not what I was expecting in terms of overall appearance. The collar area looks completely different from the product image, and the material does NOT feel like it is 35% Elastane. It feels like a thin, mildly-stretchy cotton material.

Quality: In my opinion, the quality is bad but wearable. See my Quality Comparison & Rating Chart to know my current quality-rating standards.

Fit: I ordered based on the size guide provided, and it fits half a size too small. View my Body Measurements for size reference.

Keep or Return: I would return this SSUNU tank top.

While I like this top, and think the wavy hem and floral pattern are nice, it is much too expensive. As you can see, the material is so thin that it is practically see-through. If this were half the cost, I would possibly keep it.

2) Nice Knowing You Jogger Set

  • Color, Size, and Cost: Ivory / M / $51.99
  • Country: Unknown
  • Material: Unknown
ssunu sweat set comparison

Expectation: It is not what I was expecting in terms of overall appearance. The color I chose is ivory, and what I got is a light grey color. Also, the product image shows an oatmeal color, and again, what I got is a light grey. Both the color name and the product image did not meet my expectations.

Quality: In my opinion, the quality is bad but wearable. See my Quality Comparison & Rating Chart to know my current quality-rating standards.

Fit: I ordered based on the size guide provided, and the top fits well but the bottoms fit 1-2 sizes too small. View my Body Measurements for size reference.

Keep or Return: I would return this SSUNU jogger set.

It is a bit see-through, the material is very thin for a sweat set, and the top just fits strangely. The top is a bit of an awkward length, and it doesn’t cater to curves at all. This jogger set is unbelievably expensive considering how low quality it is.

Shipment Info

I received two items in one package, and the package came from a warehouse in the United States. I was provided a tracking number.

Package Shipped From- 17920 149th Ave., Jamaica, NY 11434

  • Order placed on Sat, March 18th
  • Order shipped on Tues, March 28th
  • Order received on Sat, April 1st

Total time of 14 days

Note: Their shipping policy states up to 35 business days (including processing time) for standard U.S. shipping.

Return & Refund Info

I emailed support to request a full return on April 2nd. My request was approved one day later on April 3rd, and I was provided with the return address. I ended up agreeing to keep the items and take a partial refund of $70. Based on the return shipping cost, I felt this was a fair amount.

I received the agreed-upon partial refund of $70 on April 4th. I received the refund one day after the agreement. – View Refund Receipt

Provided Return Address– 14709 182 ND St., Springfield Gardens, NY 11413

Support Experience

  • I never saw a shipping confirmation email come through, so I was unable to track my order.
  • I had to ask for the return address FOUR times.
  • They offered me a partial refund of $25 + keep the items as a return/refund alternative. After I rejected their offer, they upped the amount to $40, and then $60. I told them I would accept $70, and they agreed.

Is SSUNU Legit or a Scam?

Similar Sites & Analysis

According to Copyleaks (premium), the below plagiarism is detected:

  • Their About page has similar content to – shegaga.com, fashiongiegie.com, yuluosha.com, chiconway.com, fraynyc.com, AND MORE! – View Full Report on Copyleaks.com

Additional Notes:

  • Lots of awkwardly written and grammatically incorrect English, such as “…made clothes for millions of women in past ten years”. This could indicate an overseas-run shop.
  • A lot of the product images look heavily photoshopped.

Do I Recommend This Shop?

Based on my experience, this company is a SCAM. While I received my items, completed a return, and got a partial refund (in the agreed-upon amount), there are a couple of reasons why this company is a scam.

  1. I checked the tracking number for my order with valanio.com (same seller as SSUNU). A message was displayed on USPS’s site saying that counterfeit postage was used. Read Counterfeit Postage FAQ by USPS for more information.
  2. Additionally, the clothing overall is mediocre in quality, and I have previously experienced them (as a company) misleading customers by writing inaccurate product descriptions and using edited images that create false expectations. I faced this issue at most of their online shops (Orwyy, Valanio, Ryabe, and NNESI).

To wrap up this review, regardless of my experience, be sure to read as many customer reviews as possible. If you found this post helpful in your search for SSUNU reviews, please consider sharing and commenting (via Reddit) below. Have a great day!

– Noelle

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Click the ‘View more on Reddit’ or ‘View comments’ button below to go to this review’s discussion page. I encourage you to write a comment or read others’ comments if available!

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