LASCANA Review – Is Their Clothing & Swimwear Worth It?

Status: Review Complete

Are you considering making a purchase from lascana.com, but feel unsure? I’ve got your back. Let’s first address the question on your mind: Is LASCANA legit? The quick answer is yes, they are a legitimate company. I received my order, returned everything, and got a refund. But, would I shop here again?

In this post, I’ll take you through my entire shopping journey, share my candid opinions on their clothes, and provide brand information. Keep reading for more!

Before you continue, be sure to join my subreddit r/ClothingShopReviews! This subreddit is dedicated to helping each other avoid scams, exchanging information/research, asking questions, discussing positive/negative clothing shopping experiences, and sharing/discovering amazing clothing shops. Visit the casual thread Warmth & Latte, grab a virtual cup of coffee, and say hi!

Table of Contents

About LASCANA

What is LASCANA?

They are a women’s clothing brand specializing in swim, and lingerie. They were established in Hamburg, Germany in 2006, and later launched LASCANA USA in 2017 from Jacksonville, Florida. They aim to design and produce stunning and affordable clothing, swimwear, and lingerie that caters to every woman’s unique needs, from sizes 0 to 24 and cups AA to G.

Is LASCANA sustainable?

No, they likely are not. They don’t state anything on their site regarding efforts in sustainability, and when I reached out to customer support and asked if they were sustainable, the support agent simply replied with “Yes”, and refused to provide further explanation. I can confirm, however, that my items arrived in packaging using 80%+ recycled materials.

Read this article, 13 Easy Ways To Know If A Brand Is Fast Fashion by Panaprium, for tell-tale signs of a fast fashion company.

Where is LASCANA located?

According to a marketing email, they are located in the United States. Their business address is 11711 Marco Beach Drive, Jacksonville, FL 32224.

Where does LASCANA ship from?

My order shipped to me from New Jersey (United States).

Where is LASCANA’s clothing made?

The items in my order were made in Turkey and China.

More Shop Details

lascana website circa 2011
Screenshot of lascana.com circa 2011
  • The website lascana.com was registered in August 2001. This domain was likely owned by someone else up until this company was established in 2006.
  • According to their Privacy Policy, their legal business name is Lascana Fashion, Inc.
  • They allow returns within 90 days of purchase. If you opt for a refund, a $6.95 return fee will be deducted from your refund.
  • Final Sale items are not returnable.

LASCANA Review and Order Details

I ordered the below items on 6/12/23 to my address in North Carolina (United States). I paid a total of $226.32 to Lascana (lascanapaypal@lascana.com) via PayPal. The charge appears on my credit card statement as “PAYPAL *LASCANA”. View Order Confirmation 

1) Crochet Insert Tank Top

  • Color, Size, and Cost: White / 8-10 / $32
  • Country: Made in Turkey
  • Material:
    • Main– 100% Viscose
    • Lace– 100% Cotton
lascana tank top comparison

Expectation: It is what I was expecting, for the most part, in terms of overall appearance. The material is a bit thinner and more see-through in person.

Quality: In my opinion, the quality is okay. See my Quality Comparison & Rating Chart to know my current quality-rating standards.

Fit: I ordered based on the size guide provided, and it fits at least one size too big. View my Body Measurements for size reference.

Keep or Return: I would return this LASCANA tank top.

Though the crocheted area feels sturdy, the main material is thin and see-through, and I see some loose threads and misaligned seams. The price is too expensive for the quality.

2) Pleated Striped Dress

  • Color, Size, and Cost: Multi / 8 / $69
  • Country: Made in China
  • Material: 100% Polyester
lascana dress comparison

Expectation: It isn’t what I was expecting in terms of overall appearance. I was expecting the pink belt to come with it (I thought this was part of the dress) but it is a separate accessory. Perhaps an oversight on my part, but I think the product image is a bit misleading.

Quality: In my opinion, the quality is okay. See my Quality Comparison & Rating Chart to know my current quality-rating standards.

Fit: I ordered based on the size guide provided, and it fits at least one size too big. View my Body Measurements for size reference.

Keep or Return: I would return this LASCANA dress.

While it feels very soft and is satin-like, it is WAY too expensive. Even if it were one size smaller and fit me perfectly, the material just feels too thin and cheaply made for the listed price.

3) Plunge Triangle Bikini Top & Loop Classic Bikini Bottom

  • Color, Size, and Cost:
    • Top- Yellow Multi / 34 C-D / $46
    • Bottom- Yellow Multi / 8 / $34
  • Country: Made in China
  • Material: 
    • Main- 84% Polyamide / 16% Elastane
    • Lining- 100% Polyamide
lascana yellow bikini comparison

Expectation: It is exactly what I was expecting in terms of overall appearance.

Quality: In my opinion, the quality is pretty good. See my Quality Comparison & Rating Chart to know my current quality-rating standards.

Fit: I ordered based on the size guide provided, and it fits well. View my Body Measurements for size reference.

Keep or Return: I would keep this LASCANA swimsuit.

It is really cute, and fits almost perfectly! I normally have issues with the front of the bikini bottoms being too narrow and exposing, but these are wide enough. I do wish they were a little higher-waisted though (just my preference). It is also double-layered all around and overall feels like a solid-quality bikini.

4) Scalloped-Hem One-Piece

  • Color, Size, and Cost: Black / 8 C-D / $98
  • Country: Made in China
  • Material:
    • Main- 84% Polyamide / 16% Elastane
    • Lining- 92% Polyester / 8% Elastane
lascana black monokini comparison

Expectation: It is exactly what I was expecting in terms of overall appearance.

Quality: In my opinion, the quality is pretty good. See my Quality Comparison & Rating Chart to know my current quality-rating standards.

Fit: I ordered based on the size guide provided, and it fits pretty well. View my Body Measurements for size reference.

Keep or Return: I would keep this LASCANA swimsuit.

While it’s a bit pricey, the quality feels pretty good. The fit is also near-perfect! I typically have issues with rompers and monokinis being a bit too short in length, and while these fit ever so slightly short, it isn’t a dealbreaker. Also, the front of the bottoms is wide enough, which I also typically have issues with. Overall, it is a nice laser-cut style swimsuit!

Shipment Info

I received five items in one package from a warehouse in the United States. I was provided a tracking number.

Package Shipped From- 11711 Marco Beach Drive, Jacksonville, FL 32224

  • Order placed on Mon, June 12th
  • Order shipped on Mon, June 12th
  • Order received on Tues, June 20th

Total time of 8 days

Note: Their shipping policy states up to 8 business days (including processing time) for standard U.S. shipping.

Return & Refund Info

I requested a return via their online portal on July 4th. The return was authorized instantaneously, and I selected the Happy Returns option (this is a return solution by PayPal). I dropped the package off at a local Happy Returns bar (in my case, my local Gamestop accepts these returns), and I mailed the package the same day.

I received a full refund (divided into two return receipts; see below) of $214.42 (minus a $6.95 return and $4.95 promotional shipping adjustment fee; see below) on July 5th. I received the refund one day after mailing the package. – View Refund Receipt

Note: After comparing my initial order confirmation total and refund total, I realized they didn’t fully refund the tax I had paid (just by 36 cents). Regardless, I let them know on September 11th (I realized this only after editing this post) and they said that the tax in the refund is system generated, and it was essentially a mistake. They refunded the difference on September 12th. – View Second Refund Receipt

Note 2: Per customer service regarding the promotional shipping adjustment, “As for the $4.95, if you received free standard shipping or discounted expedited shipping and make a return or return your entire order and reduce your order total to below the free shipping threshold, $4.95 would be withheld from your refund and you will be provided a $4.95 E-Certificate for use on a future order. To avoid this, you must keep your order total over the free shipping threshold by doing an exchange”.

Provided Return Address– 11711 Marco Beach Dr., Jacksonville, FL 32224

Support Experience

  • I reached out to customer service to explain the fees deducted from my refund, and they explained everything clearly. They also fixed an issue where they didn’t fully refund the tax.
  • When I asked them about sustainability (this is a different support agent from the above point), they ended the chat abruptly. Extremely unprofessional and very telling.

Is LASCANA Legit or a Scam?

In this section of the review, I will check their site for originality, discuss any suspicious information found, answer whether this company is legitimate or not, and let you know my recommendation. Keep reading for more! 

Similar Sites & Analysis

According to Copyleaks (premium), the below plagiarism is detected:

  • Nothing was found.

Do I Recommend This Shop?

Based on my experience, they are a legitimate site. I paid for my items, received them within the estimated time frame, successfully completed a return, and received a refund. I did have a minor issue with the tax not fully being refunded, but that has been resolved and refunded.

With that being said, I would shop here again.

I first want to address the negatives. Firstly, I have spoken to customer service via their instant chat twice, and I had a very unprofessional agent the first time (they ended the chat abruptly because I questioned their sustainability claim). Secondly, the tax amount not being fully refunded is strange and a bit annoying, but customer service seemed to address it promptly and provided the remainder of my refund. Finally, the prices overall seem kind of steep for the quality (this seems more accurate with their clothing and not necessarily their swimwear). 

The major positive for me is that their swimwear seems to be pretty good quality. I really liked both swimsuits I ordered, and I was generally impressed with how they fit (typical issues I have with swimwear were mostly non-issues with the two I ordered). Another positive is that their return process is really fast, simple, and straightforward since they utilize Happy Returns.

To wrap up this review, regardless of my experience, be sure to read as many customer reviews as possible. If you found this post helpful in your search for LASCANA USA reviews, please consider sharing and commenting (via Reddit) below. Have a great day!

– Noelle

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