Is Zeagoo Legit? 5 Reasons Why I Wouldn’t Shop Here

Status: Review Complete

Let’s cut to the chase. Is zeagoo.com, the women’s clothing shop, a legit website? The short answer is yes, they are legitimate. Now the biggest question is, would I shop here again?

In this 100% unbiased and detailed review (I am NOT paid to write this), I will share my purchase and return experience, my thoughts on their clothing, and my observations and research regarding their brand and website. Keep reading for more!

Table of Contents

zeagoo website 2024
Screenshot of zeagoo.com (2024)
zeagoo website 2024 mobile
Screenshot of zeagoo.com (2024)

My First Impression

I am always on the hunt for scams, and it is in my nature to be skeptical UNTIL I’m proven wrong. Here are some notable red flags I’ve come across after digging around their site:

  1. They use inconsistent spacing. For example, they have the category names “Tanks&Camis” right next to “Tees & Blouses”.
  2. Their images look AI-edited and Photoshopped.
  3. Their product titles are keyword-stuffed.
  4. I see poorly written English. For example, “Zeagoo, let women easily enjoy a diverse fashion & leisure life.”

There are many more red flags that I undoubtedly missed. This is just my initial overview of the shop’s website – keep scrolling for a deeper dive!

About Zeagoo

Are They Sustainable?

No, they likely are not. They don’t state anything on their site regarding efforts in sustainability. I can confirm, however, that my items arrived in recyclable paper packaging and plastic packaging made of 50% recyclable content. Check out this article What Is Fast Fashion, Anyway? by the good trade to learn more about fast fashion, sustainability, and how to spot it from a mile away!

Where Are They Located?

According to their About page and Facebook page, they are located in Hong Kong and the United States. They are located at the following addresses:

  • 6/F MANULIFE PLACE, 348 KWUN TONG ROAD, Kowloon, Kowloon (Hong Kong)
  • 514 Melody Ln., Grand Junction, CO 81501 (United States)

Business/Domain Info

  • According to the Page Transparency section of their Facebook page, they originally went by the name zeagoocommunity.com in 2022, then changed the name to Zeagoo in 2023.
  • According to the ICANN Lookup tool, their registrar’s name is Shenzhen Xujie Technology Co., Ltd.
  • They also operate/run the men’s brand Coofandy (coofandystore.com).
  • The website zeagoo.com was registered May 2012.
  • Their Facebook page links to zeagoocommunity.com. I emailed support asking them about this, and they said that their only website is zeagoo.com. It’s very confusing, but I suspect this is an old website they don’t update anymore and just haven’t updated their Facebook page.

Policy/Product Info

The below info is accurate as of this post’s publish date. For the most current and updated info, please check their website.

  • Shipping is free over $69 for most countries.
  • Returns are allowed within 30 days of delivery. The following items are not returnable: Lingerie, swimwear, items with non-returnable marks, and free gifts.
  • They carry standard and extended sizes from XS to 3XL.
  • They also sell their products on Amazon. Check out Zeagoo’s Amazon Storefront!

Zeagoo Review & Order Details

I ordered the below items on 3/13/2024 to my address in North Carolina (United States). I paid a total of $126.38 to Zeagoo official (service@zeagoo.com) via PayPal. The charge appears on my credit card statement as “PAYPAL *ZEAGOOO89J2”. View Order Confirmation 

1) High-Waisted Leather Pencil Skirt

Brand Label: Zeagoo

Color/Size/Cost: Navy / L (8-10) / $24.00 (Sale Price)

Country: Made in China

Material: Different materials are listed in two places:

  • Product page- “70% PU Leather, 30% Cotton”
  • Care label- 100% Polyester
zeagoo skirt comparison2

Fit: I ordered based on the size guide provided, and it fits at least one size too big. View my Body Measurements for size reference.

Quality: In my opinion, the quality of the main material is decent, however, it is somewhat poorly constructed. It is made of one single layer of material, and the zipper was sewn on poorly and is an obnoxious bright silver color. See my Quality Comparison & Rating Chart to know my current quality-rating standards.

Value: It is NOT worth the price I paid.

2) Oversized Sweatshirt Graphic Print Top

Brand Label: Zeagoo

Color/Size/Cost: Black / L (8-10) / $18.40 (Sale Price)

Country: Made in China

Material: 95% Polyester / 5% Spandex

zeagoo sweatshirt comparison2

Fit: I ordered based on the size guide provided, and it fits well. Though, the crewneck isn’t rounded enough. When I move, the neck slides back and feels a bit constricting, which I find uncomfortable. Additionally, the drop shoulder-style sleeves are somewhat annoying, as I can feel the shoulder seams along my arms. View my Body Measurements for size reference.

Quality: In my opinion, the quality is decent. However, it is missing the graphic. I’m not sure what happened, but I’m assuming it was a one-off mistake. See my Quality Comparison & Rating Chart to know my current quality-rating standards.

Value: If it weren’t missing the graphic, it would be worth the price!

3) Quilted Bomber Jacket With Pockets

Brand Label: Zeagoo

Color/Size/Cost: Coffee / L (8-10) / $46.99

Country: Made in China

Material: Different materials are listed in two places:

  • Product page- “100% Polyester”
  • Care label- 100% Nylon
goelia blazer comparison3

Fit: I ordered based on the size guide provided, and it fits one size too big. View my Body Measurements for size reference.

Quality: In my opinion, the quality is mediocre. As soon as I picked this up, I was shocked at how cheap-feeling and lightweight it is. The ribbed cuffs and waist feel scratchy and overstretched (they offer very little resistance when I stretch them), and the zipper feels rough and doesn’t zip smoothly. See my Quality Comparison & Rating Chart to know my current quality-rating standards.

Value: It is NOT worth the price I paid.

4) Satin Dress Wrap V-Neck Mini Dress

Brand Label: Zeagoo

Color/Size/Cost: Terracotta / L (8-10) / $36.99

Country: Made in China

Material: 95% Polyester / 5% Spandex

zeagoo dress comparison2

Fit: I ordered based on the size guide provided, and it fits well. The material is ULTRA silky smooth/soft, and is slightly stretchy. View my Body Measurements for size reference.

Quality: In my opinion, the quality is okay. The material is thin and staticky. Inside the dress, there is a lot of messy threading, and the belt loops are poorly sewn on. See my Quality Comparison & Rating Chart to know my current quality-rating standards.

Value: It is NOT worth the price I paid.

Shipment Info

I received four items in three packages at my address in North Carolina (United States). The packages came from warehouses/distribution centers in the United States. I was provided tracking numbers through USPS.

Packages Shipped From:

  • 10501 Cold Storage Rd., Jacksonville, FL 32218 (United States)
  • 1200 Featherstone Rd., Pontiac, MI 48342 (United States)

Shipping Timeline:

  • I placed my order on Wed, March 13th
  • My order shipped on Thurs, March 14th
  • I received my packages on Sun, March 17th / Mon, March 18th

Total time of 5 days (to receive the complete order)

Return & Refund Info

I emailed support (service@zeagoo.com) to request a full return on March 24th. My request was approved the next day, and I was provided with the return address. I mailed the package on March 30th via USPS and paid a total of $6.54.

Provided Return Address: 40 Harry Shupe Blvd., Wharton, NJ 07885 (United States)

I received a full refund of $126.38 in two parts on May 6th. I received it thirty-seven days after I mailed the package. – View Refund Receipt

Customer Service Experience

Responsiveness

They responded to each of my emails within a day and promptly provided the return address.

Return

They provided me with following return/refund options:

  1. “…$30 refund plus a discount code of 20% off and keep the items.”
  2. “…return the package to get a full refund.”

They asked that I put a note stating my order number + “scrap disposition”, and put it in the package. They also asked me to send them the tracking number.

Refund

I emailed them about the status of the refund over 30 days after mailing the package. They replied and processed the refund the next day.

Is Zeagoo Legit or a Scam?

Reverse Image Search

Based on my findings, there are MANY other small boutiques/online shops/marketplaces that appear to sell many of the same items as Zeagoo. Possible reasons for this include the use of the same suppliers, this shop operating as a wholesaler or marketplace, the same owner operating multiple stores and/or selling on multiple platforms, the use of stolen images, etc.

With that being said, I found several of the same products on Amazon, AliExpress, Walmart Marketplace, etc. for much cheaper. For example, I found the below jacket for $69.99 on Zeagoo, and $36.16 on AliExpress. Based on the reverse image search results, I believe these are near-identical, low-quality items offered at vastly different prices.

zeagoo aliexpress price comparison

Website/Company Search

No suspicious information (such as lawsuits or alerts from the Better Business Bureau) was found.

My Recommendation

Based on my experience, they are a legitimate shop. However, I personally would not shop here again. Even though the shipping was fast (under a week) and support was responsive, here are my 5 reasons why:

  1. I found a few inconsistencies regarding the material listings. The product pages say one thing, and the care labels say another.
  2. The general quality is just okay. One item arrived without the graphic screen-printed on it (I am assuming this is a one-off mistake), another is missing a much-needed inner layer (poor design/construction), materials are thin, etc.
  3. Sizing seems inconsistent. Some run a size too big, some fit well, etc.
  4. The non-discounted items are overpriced for their quality.
  5. Based on my research, I believe I can get many of the same items for cheaper elsewhere.

Overall, I am disappointed with my items. HOWEVER, I would be willing to try this brand on Amazon since they are a much more reliable/convenient shopping platform (from easier returns to product-specific customer reviews, etc.). So, if you want to try this brand at a lower risk and more conveniently, check out Zeagoo’s Amazon Storefront!

To wrap up this post, regardless of my experience, be sure to read as many customer reviews as possible. If you found this post helpful in your search for Zeagoo reviews, please consider sharing this with your friends and commenting (via Reddit) below. Thank you very much for your support and readership!

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