Wonder Closets Review – Here’s Why You Should Think Twice!

Status: Pending Refund

You’re here because you want to buy clothes from wonderclosets.com, but you’re a bit unsure, right? Given the prevalence of online scams and misleading information, skepticism is normal. Let me quickly address the question on your mind: Is Wonder Closets legit? The short answer is yes, they seem to be a legitimate company. I received my order, was approved for a return, and mailed the package. Assuming the refund process is smooth, would I shop here again?

In this post, I will share with you my purchase and return experience, my thoughts on their clothing, and brand information. Keep reading for more!

Before you continue, be sure to join my subreddit r/ClothingShopReviews! This subreddit is dedicated to helping each other avoid scams, exchanging information/research, asking questions, discussing positive/negative clothing shopping experiences, and sharing/discovering amazing clothing shops. Visit the casual thread Warmth & Latte, grab a virtual cup of coffee, and say hi!

Table of Contents

About Wonder Closets

What is Wonder Closets?

They are an online women’s clothing shop allegedly launched in 2003. They offer a variety of products including printed tees, dresses, jewelry, and accessories. They claim that all of their products undergo a series of ‘testing’ before production to ensure top quality.

Is Wonder Closets sustainable?

No, they likely are not. They don’t state anything on their site regarding efforts in sustainability, or ways that they give back to the community. 

Check out this article, 13 Easy Ways To Know If A Brand Is Fast Fashion by Panaprium, for tell-tale signs of a fast fashion company.

Where does Wonder Closets ship from?

According to my tracking information, my order was originally shipped from China. I received my order from distribution centers in Illinois and Florida (United States).

Where is Wonder Closets located?

According to their Terms of Service page and the Internet Archive, they are/were located in France and Hong Kong. They are/were located at the following addresses:

  • 15 Rue Des Halles, Paris, France (UMALL TECHNOLOGY S.A.R.L)
  • [Archived Address] Room 2202, Gawain Commercial Building, 109 Argyle Street, Mongkok, Kowloon, Hong Kong (Rondaful (HK) International Limited) 

Regarding the Internet Archive, I will only include the older/archived business address(es) if it is within 2-3 years of the current date (since companies can change locations). I’ve noticed that many of these ‘sketchier’ overseas shops tend to change this information OFTEN, so I want to include the archived information as an FYI.

More Shop Details

wonder closets website circa 2023
Screenshot of wonderclosets.com circa 2023 (the oldest version of the site I could find)

Domain Details

  • The website wonderclosets.com was re-registered in July 2021. Although, they claim to have launched in 2003.

Business Details

  • According to the Page Transparency section of their Facebook page, they originally went by the name ljf fundation in 2012, then changed it to Wonderclosets-US in 2022, then changed it again to Wonder boutique in 2023.
  • According to their Terms of Service page, the Internet Archive, and PayPal transaction, they are/were affiliated with the following legal business names:
    • UMALL TECHNOLOGY S.A.R.L
    • [Archived Name] Rondaful (HK) International Limited
    • Shenzhen Kesiyun Technology Co., Ltd
  • According to the information listed on the product bags, they are also connected to the company, ‘Like Sun GmBH‘. They are located at Planckstraße 59, 45147 Essen, Germany.
  • According to the Page Transparency section of their Facebook page, most of their page managers are located in China.

Policy & Program Details

  • They offer free shipping over $79.
  • They allow returns within 15 days of delivery.
  • The following items are not returnable: Promotional items, last-chance items, bodysuits, lingerie, sleepwear, and swimwear.

Product Details

  • They offer plus sizes up to 5XL.

Wonder Closets Review and Order Details

I ordered the below items on 12/8/2023 to my address in North Carolina (United States). I paid a total of $98.96 to Shenzhen Kesiyun Technology Co., Ltd via PayPal. The charge appears on my credit card statement as “PAYPAL *KESIYUN26E4”. View Order Confirmation

1) Hanging With My Snowman Long-Sleeve Printed Hoodie

Brand Label: Unknown

Color/Size/Cost: Mixed Color / L / $24.99

Country: Made in China

Material: The product page states ‘Cotton Blend’.

wonder boutique hoodie comparison

Expectation: It is not what I was expecting in terms of overall appearance. The color in person doesn’t have a pink tint to it, and the texture/pattern looks different.

Quality: In my opinion, the quality is bad but wearable. See my Quality Comparison & Rating Chart to know my current quality-rating standards.

Fit: I ordered based on the size guide provided, and it fits well. View my Body Measurements for size reference.

Keep or Return: I would return this Wonder Closets hoodie.

Though this is inexpensive, I have a few complaints. Firstly, the material feels a bit stiff (mostly non-stretch) and is thin. It wouldn’t keep you warm. Secondly, the print is cute but is blurry. Thirdly, the inside has a SUPER thin fuzzy texture. This will pill and ruin after a few washes. And finally, it is cheaply made overall and I would feel self-conscious (especially of the blurry image) wearing this.

2) Sunflower-Print V-Neck T-Shirt

Brand Label: Unknown

Color/Size/Cost: As Pictured (Beige) / M / $23.99

Country: Made in China

Material: The product page states ‘Cotton Blend’.

wonder boutique sunflower shirt comparison

Expectation: It is VERY different from what I was expecting in terms of overall appearance.  The pattern doesn’t continue onto the collar like it does in the product image, the color is more white in person, the collar sits differently on me than on the model, and the sleeves look completely different.

Quality: In my opinion, the quality is terrible and unwearable. If it weren’t for the VERY poorly constructed collar, it would still be bad, but wearable. See my Quality Comparison & Rating Chart to know my current quality-rating standards.

Fit: I ordered based on the size guide provided, and it fits one size too big (I ordered up for a looser fit, but it doesn’t fit in a flattering way). View my Body Measurements for size reference.

Keep or Return: I would return this Wonder Closets sunflower shirt.

This fits TERRIBLY and looks unflattering. Firstly, the v-neck is doubled-up, and it looks bulky and doesn’t sit right on the body. Secondly, the arms have a lot of extra room throughout the entire sleeve and don’t have any shape. Finally, the material is VERY thin, and the print is blurry. Overall, the material itself isn’t atrocious as it’s relatively comfortable, but everything else about it is.

3) Floral Highland Cow Print Casual Pants

Brand Label: Unknown

Color/Size/Cost: As Pictured (White) / M / $25.99

Country: Made in China

Material: The product page states ‘Polyester’.

wonder boutique pants comparison

Expectation: They are what I was expecting, for the most part, in terms of overall appearance. The pattern is more washed out and less saturated-looking in person.

Quality: In my opinion, the quality is mediocre. See my Quality Comparison & Rating Chart to know my current quality-rating standards.

Fit: I ordered based on the size guide provided, and they fit well. View my Body Measurements for size reference.

Keep or Return: I would return these Wonder Closets pants.

While I like the fit, the soft and lightweight feel of the material, and the print quality, I have two issues with them. Firstly, the material feels like a Dollar Tree shower curtain liner, but less stiff. And secondly, the print/pattern is inconsistent. Many of the animals are dissected in half by a seam or a pocket, and it looks weird. Overall, I would wear these at home since they are comfy, but if I’m going to pay $26, I’d rather find a better-quality pair of bottoms.

4) Vintage Butterfly Flower-Print Casual Dress

Brand Label: Unknown

Color/Size/Cost: Mixed Color / S / $23.99

Country: Made in China

Material: The product page states ‘Cotton Blend’.

wonder boutique dress comparison

Expectation: It is not what I was expecting in terms of overall appearance. The print is bigger, MUCH blurrier, and placed lower.

Quality: In my opinion, the quality is terrible and unwearable. If it weren’t for the EXTREMELY blurry print, it would still be bad, but wearable. See my Quality Comparison & Rating Chart to know my current quality-rating standards.

Fit: I ordered based on the size guide provided, and it fits well. View my Body Measurements for size reference.

Keep or Return: I would return this Wonder Closets dress.

While I LOVE the fit (the off-the-shoulder look, and the flowy and loose fit), this is TERRIBLE quality. The print is the blurriest of all the items I got. It looks low resolution even at a distance, which tells you something. The material is also really thin and feels like a cheap, stretchy polyester.

Shipment Info

I received four items in two packages at my address in North Carolina (United States). The packages originated from China, and I received them from distribution centers in the United States. I was provided tracking numbers through USPS and YunExpress.

Packages Shipped From:

  • 1055 Sesame St., Franklin Park, CA 60131
  • 1624 Northwest 82nd Avenue, Doral, FL 33126

Shipping Timeline:

  • I placed my order on Fri, December 8th 
  • My order shipped on Sat, December 30th / Tues, January 2nd 
  • I received my packages on Tues, January 9th / Fri, January 12th

Total time of 35 days (to receive the complete order)

Their shipping policy states up to 27  business days (including processing time) for standard U.S. shipping.

Return & Refund Info

I emailed support (service@wonderclosets.com) to request a full return on January 17th. My request was approved five days later on January 22nd, and I was provided with the return address. I mailed the package on January 26th via USPS and paid a total of $30.55.

Provided Return Address: 5th Floor, Building 8, 1970 Science and Technology Town, Minzhi Street, Longhua District, Shenzhen, Guangdong, China, 518109

THE REFUND IS PENDING.

Support Experience

  • I had to ask for the return address FOUR TIMES before they gave it to me.
  • They alternatively offered me the following refund/return options:
    • First Offer: 15% Cash Voucher/Store Credit equalling $14.84 + keep the items
    • Second Offer: 20% refund + keep the items
    • Third Offer: 25% refund + keep the items
  • I had to reach out to support for a status update regarding my order since I had waited two weeks and didn’t get any shipment notifications. It took them 8 more days to ship the items out. 

Provided Return Instructions:

  1. Please mail the package to the provided return address using your local courier.
  2. After mailing, please notify us of the tracking information.

Return Notes:

  • Returned items must be returned in original product packaging and must have no visible signs of wear or use.
  • The customer is responsible for all return charges.
  • Returns will be processed within 15 days upon receipt of your package.
  • Refunds will get back to your account within 3-7 business days, depending on your bank or card issuers.
  • The original shipping fee is non-refundable.

Is Wonder Closets Legit or a Scam?

Similar Sites & Analysis

Plagiarism Search:

Based on a plagiarism-checking scan by Copyleaks, their About Page has similar content to – ahjc.top / unexpectede.com / fashionfusionists.com

Reverse Image Search:

Based on my findings, there are MANY other small boutiques/online shops that sell many of the same items as Wonder Closets.

Possible reasons for this include the use of the same suppliers, the use of stolen images, the same owner operating multiple stores, the same owner selling on multiple platforms, etc.

With that being said, I found several of the same products on Amazon, Temu, etc. for much cheaper. For example, I found the below shirt for $19.99 on Wonder Closets, and $6.69 on Temu. Based on the reverse image search results, I believe these are likely identical or near-identical items offered at vastly different prices (as opposed to one being a cheap-quality version of the other).

wonder closets temu price comparison

I highly recommend doing Reverse Image Searches when shopping online for price and quality checking purposes. You might be surprised at what you find!

Website/Company Search:

No suspicious information (such as lawsuits or alerts from the Better Business Bureau ) was found.

However, there is a surprisingly large number of positive reviews on Trustpilot. I believe that these positive reviews are possibly fake or dishonest/incentivized.

Do I Recommend This Shop?

Based on my experience so far, they are a legitimate shop. I paid for my items, received them within the estimated time frame, was approved for a return, and mailed the return package. I am waiting for the refund.

With that being said, I personally would not shop here again.

Though the prices are cheap, there are MANY reasons I would not shop here again:

  1. The clothing is low-quality. Everything from the materials to the blurry graphics to the actual construction.
  2. It took 35 days for all of my items to arrive! They didn’t ship out the first package for 3 weeks… It technically arrived within their longest timeframe, but I am not happy with a 1+ month waiting period.
  3. The return address is in China. I had to pay $30 to mail back the items. 
  4. I found many of the same items for cheaper on sites like Temu. I believe the items are identical or of near-identical quality based on my research.
  5. I found MANY positive reviews on Truspilot, and I feel skeptical. There is NO WAY this shop should have an average of 4.3 stars with 515 reviews. I think Wonder Closets is somehow manipulating their rating.

To wrap up this review, regardless of my experience, be sure to read as many customer reviews as possible. If you found this post helpful in your search for Wonder Closets reviews, please consider sharing and commenting (via Reddit) below. Have a great day!

– Noelle

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Click the ‘View more on Reddit’ or ‘View comments’ button below to go to this review’s discussion page. I encourage you to write a comment or read others’ comments if available!

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