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September 5, 2023
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Is Azzlee Legit? Know Before Shopping – Review My Closet
- Noelle
- Published: 02/22/2023
- 7 minutes
- 10 Comments
- Last Updated: 09/21/2023
Status:
Review Complete
Status:
Review Complete
Have you heard of azzlee.com and are you wondering if they are a good place to shop? You’re in luck because today we’re tackling one of the biggest questions: Is Azzlee legit? In this comprehensive review, we will closely examine every aspect of the company from my complete shopping experience (order and return) to reviews of the clothing. Keep reading for one of the most thorough Azzlee reviews out there!
After reading, please leave your thoughts in the comments. Your comment could be valuable and helpful to other readers. Also, if you know of an online shop that I haven’t reviewed yet, please let me know in the request form at the end of this post!
Important! I am NOT paid, or otherwise incentivized by azzlee.com to write a review. This post is 100% based on my personal experience as a paying customer, and does not guarantee the same results for you. I encourage you to do further research.
Table of Contents
About Azzlee
In this section of the review, I will be going over general brand/business information. Keep reading for more!
Brand Q&A
- Who is Azzlee? They allegedly are a global leading online retailer specializing in women’s clothing. Their range of clothing is designed to be timeless and embrace every body type, ensuring everyone can feel comfortable and stylish.
- Do they claim to be sustainable? They don’t state anything on their site regarding efforts in sustainability, or ways that they give back to the community. However, in an email with customer service, they claim to not have anything to do with fast fashion. Read this article, 13 Easy Ways To Know If A Brand Is Fast Fashion by Panaprium, for tell-tale signs of a fast fashion company.
- Do they offer free shipping? They offer free shipping for over $79.
Additional Info
- According to my PayPal transaction, their legal business name is – Azzlee LTD
- According to a message they sent me, they are located in the United States. However, according to their site, their business address is located at – Haiguang Building, No.33 Shuixian Road, Siming District, Xiamen, China
- The above address is also the business address used for hebeos.com, seafancy.com, and vidarla.com.
Clothing Review and Order Details
In this section of the review, I will be thoroughly reviewing each item I ordered and will provide detailed information about the shipment and return/refund process. Keep reading for more!
Review
I ordered the below items on 2/6/2023 to my address in North Carolina (United States). I paid a total of $80.97 to AZZLEELTD (xmrunner009@163.com) via PayPal. The charge appears on my credit card statement as “PAYPAL *AZZLEELTD”. – View Order Confirmation
1) White Floral Printed Casual Summer Shorts
- Color, Size, and Cost: White / M / $20.99
- Country: Made in China
- Material: 100% Polyester
- Description: These shorts have two layers: Inner liner and outer layer. Despite being white in color, they are not see-through. The outer layer feels like swim trunk material, which doesn’t have any stretch.
- Expectation: They are exactly what I was expecting in terms of overall appearance.
- Quality: In my opinion, the quality is decent. They are comparable to a pair of shorts you might find at Target or H&M.
- Fit: I ordered based on the size guide provided, and they fit, but I would prefer a bigger size. The waist is a little tighter than I like. View my body measurements for size reference.
- Value: In my opinion, these shorts are fairly priced.
2) Gray Casual Graphic Tops Round Neck Dragonfly Printed Long Sleeve Sweatshirts
- Color, Size, and Cost: Gray / L / $29.99
- Country: Made in China
- Material: 95% Polyester, and 5% Spandex
- Description: This sweatshirt has a good amount of stretch. The print is inked into the fabric, so it won’t peel off in the wash. The material feels thin and breathable.
- Expectation: It isn’t quite what I was expecting in terms of overall appearance. The color is more of a heather gray in person, and the material feels like a thin t-shirt. I was expecting something a little bit sturdier.
- Quality: In my opinion, the quality is somewhat mediocre. It is comparable to a sweatshirt you might find at Charlotte Russe or Ross.
- Fit: I ordered based on the size guide provided, and it fits well. View my body measurements for size reference.
- Value: In my opinion, this top is overpriced.
3) Solid Casual Round Neck Long Sleeve Sweater
- Color, Size, and Cost: Red / M / $38.99
- Country: Made in China
- Material: 100% Acrylic
- Description: This sweater is lightweight, and has stretch.
- Expectation: It is not what I was expecting in terms of overall appearance. It is an orange-coral color in person (nowhere close to red), and the material is much thinner in person than it looks in the product image.
- Quality: In my opinion, the quality is somewhat mediocre. I see an area with an undone seam, which will unravel over time. It is comparable to a sweater you might find at Charlotte Russe or Ross.
- Fit: I ordered based on the size guide provided, and it fits well. View my body measurements for size reference.
- Value: In my opinion, this sweater is VERY overpriced.
Shipment Info
I received three items in one package from a warehouse in the United States. I was provided a tracking number.
Package Origin Address- 12500 Slauson Ave. Unit B1A, Santa Fe Springs, CA 90670
- Order placed on Mon, Feb 6th
- Order shipped on Thurs, Feb 9th
- Order received on Sat, Feb 18th
Total time of 12 days
Return & Refund Info
I emailed support to request a full return on February 22nd. My request was approved fourteen days later on March 8th, and I was provided with the return address. I mailed the package on March 11th via USPS and paid a total of $11.30.
I received a full refund of $80.97 on March 15th. I received the refund four days after mailing the package. – View Refund Receipt
Provided Return Address– 24823 Brookville Blvd, Rosedale, NY 11422
Customer Support Experience
- Overall, customer service was very communicative, answered many of my detailed questions, and emailed me as soon as they received my return.
- While communicative, I had to ask for the return address FOUR times. They were overly insistent that I keep the items and accept an alternate refund/return option.
- They offered me the option to accept a partial refund of 20% + keep the items, or an $80.97 gift card + keep the items. After I rejected the offer, they increased the offer to 35% refund + keep the items. After my second rejection, they increased the offer to 50% refund + keep the items.
- They let me know in an email that the suppliers of their products
are in Asia. They have warehouses in the United States and Asia, and orders are shipped from different warehouses based on inventory.
Is Azzlee Legit or a Scam?
In this section of the review, I will check their site for originality, discuss any suspicious information found, answer whether this company is legitimate or not, and let you know my recommendation. Keep reading for more!
Plagiarism & Analysis
Directions When viewing the full reports on copyleaks.com via the link(s) below, be sure to click on the pages in the RESULTS column to the right (if on mobile, first expand the results column at the bottom and then click on the results) to see a side-by-side of the duplicated content.
According to Copyleaks (premium), the below plagiarism is detected:
- Their About page has similar content to – jessierosemercantile.com, amazon.com (CHICWISH), designerwear.clothing, elsenhora.com, desertcard.in (CHICWISH), and dtaid.com – View Full Report on Copyleaks.com
Additional Notes:
- Many of the product photos look heavily edited.
- Lots of poor grammar and writing such as, “See our promise and satisfaction guaratee here”.
Do I Recommend Azzlee?
Definition If my purchased items arrive, I am able to return the items successfully, and I receive a refund in the agreed-upon amount, I am deeming the company legitimate (unless fraudulent practices are discovered).
Based on my experience, they are legitimate. I paid for my items, received them within the estimated time frame, completed a return, and received a full refund.
With that being said, I would conditionally shop here again.
I overall had a good customer support experience, and the refund process was very fast (once I shipped the package). I had to ask for the return address many times which delayed the return process though, so I didn’t love that aspect. The return was domestic (within the United States), and they offered some semi-enticing return alternatives.
Now for the condition; I would only shop here again if they have clothing that I like at a discount. The clothing is generally too expensive for the quality (which is just okay), so I would not buy anything at full price.
If you choose to shop here, always shop with caution. I urge you to read reviews by other customers as well.
Thank you for dropping in and reading this post! If you were looking for an Azzlee review and found this post to be helpful, please share it below. Be sure to leave a comment, and let me know what shop I should review next in the form below!
Looking forward to hearing from you. Have a wonderful day!
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Are you the owner of azzlee.com? If you own this website or are affiliated, and would like to provide clarification regarding any statements made, please send me a message. I am happy to make the necessary changes to this post with sufficient evidence.
Brand Review Request
Poll – Vote!
Question: If I opened a women’s clothing store on reviewmycloset.com, would you be interested in shopping?
Each item would be hand-selected, and personally reviewed by me (I would leave an honest and helpful review on every single product page). Items that don’t get my seal of approval would never get listed. Honesty and transparency are non-negotiables.
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These clothes advertise also with curve ladies! I ordered 3 outfits $140.00
Horribly made, what looks like cotton gauzy material is actually rayon and looked nothing like they were pictured! Would not wear these to a dog fight much less to work!!! Buyer please beware!!
Wow, I’m sorry to hear that. I did a review for Curve Ladies, and the quality of the clothes is pretty bad… Azzlee’s clothes don’t seem to be great quality as you’re stating, but I think I would keep some of them (seems to be a hit or miss) if they were priced more cheaply.
Very informative review! I was most interested in whether they were a Chinese company. We already have too much dependency on China and we as consumers need to start weaning ourselves off of it. That is why I applaud your interest/idea about your company with US-based products! The Azzlee clothes are cute but their Chinese connections make it a “no” for this shopper. Thanks, again. P.s. I found their claim to be U.S. based to be very (and intentionally) deceptive and that’s a big turn-off.
I’m so glad this post is helpful to you, and I appreciate your comment! I completely agree. In a perfect world, we would do our best to shop locally and not rely on imported goods, however, that also means pretty limited selections, and more expensive products. Regarding their U.S.-based claim, they absolutely will say that to seem more credible. I have learned A LOT of disappointing things talking to all of these shops and reading their policies.
Regarding working with a U.S.-based wholesaler, it may not necessarily mean that everything is made in the U.S. (although, that would be ideal). The perk lies more in the reduced shipping cost since it will be domestic, speed, and possibility of easier/cheaper returns. I have done a good amount of research on clothing options, and sadly, a lot of the cute and trendy items are imported and are much more affordable than U.S. products.
I did a “go round” with this company very recently. Your review is spot on and so is your timetable from purchase to refund. I got the runaround when I tried to return. When I asked for a return address they replied – Secaucus, NJ. My last resort was to threaten to contact my credit card company to initiate a refund. That got action!! Refunded within 2 days. This whole thing resulted in about 14 emails back and forth. I believe I am blocked from commenting on any of their ads because I wrote – DO NOT PURCHASE FROM THIS COMPANY!
I am going through hell with this company. I am going to contact my credit card and have them dispute the payment. Everytime I emailed them I can’t get the address to return the extremely large, size small shirts. Can anyone provide the address to return the items?
Apologies Kas, this may no longer be useful to you, but the return address they gave me is: 24823 Brookville Blvd, ROSEDAL, NY 11422
That is interesting that you got a return address in Secaucus, NJ, and I got a return address in Rosedale, NY. Very strange. And yes, most of these companies *suddenly* start caring about your emails to them the second you threaten a claim. I’m starting to jump to this threat very quickly since my time is precious, and no customer should have to request simple things like return addresses or refunds over and over and over again.
I emailed 6 times to request the return address as the sizes were too big, one shirt was paper thin and I wanted to return them for a refund. Azzlee offered me 25% refund instead. I had to report them to PayPal as they would not give me their return address. Then Azzlee provided me with an incomplete address in the USA and Australia Post advised I could not return the items to the address. I have emailed again for correct address. They have very poor communication, do not provide what you ask for. I am still awaiting a reply with the correct return address. Will never buy from them again.
Thank you for sharing, and I’m sorry that your experience was so bad. What address information did they give you? I wonder if they provided enough that we could figure out the complete address with a little research. That is absolutely ridiculous though.