Is Azzlee Legit? The Review With Everything You Need To Know

Status: Review Complete

You’re here because you want to buy clothes from azzlee.com, but feel a little skeptical, right? Well, let me give you a quick answer to the question on your mind. Is Azzlee a legit company? Yes, they are a legitimate company. I received my order, returned everything, and got a refund. But, would I shop here again?

In this post, I’ll provide you with a comprehensive review of my shopping experience, from my purchase and return journey to my thoughts on their clothing to overall brand information. Keep reading for more!

Before you continue, be sure to join my subreddit r/ClothingShopReviews! This subreddit is dedicated to helping each other avoid scams, exchanging information/research, asking questions, discussing positive/negative clothing shopping experiences, and sharing/discovering amazing clothing shops. Visit the casual thread Warmth & Latte, grab a virtual cup of coffee, and say hi!

Table of Contents

About Azzlee

What is Azzlee?

They are an online retailer specializing in women’s clothing. Their range of clothing is designed to be timeless and embrace every body type, ensuring everyone can feel comfortable and stylish.

Is Azzlee sustainable?

No, they likely are not. They don’t state anything on their site regarding efforts in sustainability, or ways that they give back to the community.

Read this article, 13 Easy Ways To Know If A Brand Is Fast Fashion by Panaprium, for tell-tale signs of a fast fashion company.

Is Azzlee an American company?

In an email, they told me they were an American company. However, according to their own site, they are located in China. Their business address is Haiguang Building, No.33 Shuixian Road, Siming District, Xiamen, China. Additionally, according to their Facebook Page Transparency section, their business page is run by managers located in China.

Where is Azzlee clothing from?

Everything in my order was made in China. Support told me that the suppliers of their products are in Asia.

Where does Azzlee ship from?

According to my tracking information, my order was originally shipped from China. I ended up receiving my order from a distribution center in California (United States).

Support told me that they have warehouses in the United States and Asia, and orders are shipped from different warehouses based on inventory. 

More Shop Details

  • The website azzlee.com was created in April 2021.
  • According to my PayPal transaction, their legal business name is Azzlee LTD.
  • Read this List of Online Stores that the owner of Azzlee most likely owns as well. This list has been compiled using clues like matching Google site logos, PayPal merchant names, business addresses, site layouts, etc.
  • They offer free shipping over $79.
  • They accept returns within 30 days of the delivery date, and you are responsible for the cost of the return postage.
  • They offer plus sizes up to 5XL.

Azzlee Review and Order Details

I ordered the below items on 2/6/2023 to my address in North Carolina (United States). I paid a total of $80.97 to AZZLEELTD (xmrunner009@163.com) via PayPal. The charge appears on my credit card statement as “PAYPAL *AZZLEELTD”. View Order Confirmation 

1) Floral-Printed Casual Summer Shorts

  • Color, Size, and Cost: White / M / $20.99
  • Country: Made in China
  • Material: 100% Polyester
azzlee shorts comparison

Expectation: They are exactly what I was expecting in terms of overall appearance.

Quality: In my opinion, the quality is okay. See my Quality Comparison & Rating Chart to know my current quality-rating standards.

Fit: I ordered based on the size guide provided, and they fit, but I would prefer a bigger size. View my Body Measurements for size reference.

Keep or Return: I would keep these Azzlee shorts.

They are comfortable and have an inner lining that makes them non-see-through. They feel very similar to running shorts, which I like. I do wish they were slightly bigger in the waist, but they are not unwearable. Overall, though they aren’t amazing quality, they fit pretty well and are inexpensive.

2) Graphic Round-Neck Dragonfly-Printed Long-Sleeve Sweatshirt

  • Color, Size, and Cost: Gray / L / $29.99
  • Country: Made in China
  • Material: 95% Polyester / 5% Spandex
azzlee shirt comparison

Expectation: It isn’t quite what I was expecting in terms of overall appearance. The color is more of a heather gray in person, and the material feels like a thin t-shirt. I was expecting something a little bit sturdier.

Quality: In my opinion, the quality is mediocre. See my Quality Comparison & Rating Chart to know my current quality-rating standards.

Fit: I ordered based on the size guide provided, and it fits well. View my Body Measurements for size reference.

Keep or Return: I would return this Azzlee long-sleeve shirt.

While I like the stretchy and comfortable material, it is thin and overpriced. For $30, I expect something a bit above just your average cheaply-made long-sleeve.

3) Casual Round-Neck Long Sleeve Sweater

  • Color, Size, and Cost: Red / M / $38.99
  • Country: Made in China
  • Material: 100% Acrylic
azzlee sweater comparison

Expectation: It is VERY different from what I was expecting in terms of overall appearance. In person, it is an orange-coral color (nowhere close to red), the material is much thinner, and the crocheted texture is smaller.

Quality: In my opinion, the quality is mediocre. See my Quality Comparison & Rating Chart to know my current quality-rating standards.

Fit: I ordered based on the size guide provided, and it fits well. View my Body Measurements for size reference.

Keep or Return: I would return this Azzlee sweater.

While I love the color (even though it is COMPLETELY different from the product image) and the lightweight feel of the material, it is much too expensive for the quality. The material is very thin and flimsy, and I see an area with an undone seam, which will unravel over time.

Shipment Info

I received three items in one package at my address in North Carolina (United States). The package came from a warehouse/ distribution center in the United States. I was provided a tracking number.

Package Shipped From: 12500 Slauson Ave. Unit B1A, Santa Fe Springs, CA 90670

  • Order placed on Mon, February 6th
  • Order shipped on Thurs, February 9th
  • Order received on Sat, February 18th

Total time of 12 days

Note: Their shipping policy states up to 15 business days (including processing time) for standard U.S. shipping.

Return & Refund Info

I emailed support (service@azzlee.com) to request a full return on February 22nd. My request was approved fourteen days later on March 8th, and I was provided with the return address. I mailed the package on March 11th via USPS and paid a total of $11.30.

I received a full refund of $80.97 on March 15th. I received the refund four days after mailing the package. – View Refund Receipt

Provided Return Address: 24823 Brookville Blvd, Rosedale, NY 11422

Note: If your return is international, I recommend printing out the native language version of the return address. For example, if your return is in China, print out the address written in Chinese characters. Tape it on the package next to the provided English address — per the advice of a USPS worker, doing this can help with delivery on the other side. You’ll probably need to ask the support team of the store you purchased from for the native version. They may or may not provide it to you, as it is not mandatory for successful delivery.

Support Experience

  • They take several days to respond to each email, so don’t expect anything to happen quickly. They did respond in detail when I asked them questions about their company though.
  • I had to ask for the return address FOUR times. They were overly insistent that I keep the items and accept an alternate refund/return option.
  • They offered me the option to accept a partial refund of 20% + keep the items, or an $80.97 gift card + keep the items. After I rejected the offer, they increased the offer to 35% refund + keep the items. After my second rejection, they increased the offer to 50% refund + keep the items.

Provided return instructions and guidelines:

  1. We gladly accept unworn, undamaged, and unwashed items with original labels attached (the hang tag and transparent package). Please note that your returned product(s) are required to be quality inspected after they have been received at the warehouse. If the returned item(s) have been detected as used or worn, we cannot issue a refund.
  2. We currently are unable to offer free returns, so return shipping must be made at your own cost. Remember to give us the tracking number within 7 days of receiving the return address we provide. Otherwise, we will not accept the return and will not provide a refund.
  3. We are happy to refund the price of the item(s) you return (not including the shipping fee as we had shipped it) after receiving the parcel and quality checking. To ensure a successful return, please use a standard shipping service that provides tracking information.
  4. Please write the following information on a piece of paper and put it in the package: Your order number & product IDs (they provided these to me).

Is Azzlee Legit or a Scam?

Similar Sites & Analysis

According to Copyleaks (premium), the below plagiarism is detected:

Their About page has similar content to – jessierosemercantile.com, amazon.com (CHICWISH), designerwear.clothing, elsenhora.com, desertcart.in (CHICWISH), and dtaid.com – View Full Report on Copyleaks.com

Reverse Image Search:

I found several of the same products on Amazon, Temu, Ebay, AliExpress, etc. for much cheaper. For example, I found a long-sleeve top for $30.99 on Azzlee, and $11.48 on Temu. I highly recommend doing reverse image searches when shopping online to ensure you are not getting ripped off.

azzlee reverse image search

Do I Recommend This Shop?

Based on my experience, they are legitimate. I paid for my items, received them within the estimated time frame, completed a return, and received a full refund.

With that being said, I personally would not shop here again.

The positives are that the refund process was very fast (once I shipped the package), the return address is domestic (USA), and to my surprise, I actually like the clothing I ordered. They all fit pretty well, and the quality is acceptable. As for the negatives, I had to ask for the return address MANY times which delayed the return process, and each email response from them took 3-4 days. Also, the clothing is a bit pricey for the quality, and one of my items arrived looking quite different from the product image. After doing a few reverse image searches, I know for a fact they price their items much too high. I would choose to purchase the same items at a cheaper shop.

To wrap up this review, regardless of my experience, be sure to read as many customer reviews as possible. If you found this post helpful in your search for Azzlee reviews, please consider sharing and commenting (via Reddit) below. Have a great day!

– Noelle

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