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The Ultimate Commense Clothing Review – Review My Closet

  • 6 minutes
  • 4 Comments
  • Last Updated: 09/21/2023
Status:
Review Complete
Status:
Review Complete

You are probably wondering if thecommense.com is a good clothing shop to buy from. If so, you are in the right place! I am here to help answer the question: Is Commense legit?  In this blog post, I’ll share my candid review, covering everything from my shopping experience to the clothing itself. Read on for one of the best Commense reviews on the internet!

After reading, please leave your thoughts in the comments. Your comment could be valuable and helpful to other readers. Also, if you know of an online shop that I haven’t reviewed yet, please let me know in the request form at the end of this post!

Table of Contents

About Commense

In this section of the review, I will be going over general brand/business information. Keep reading for more!

the commense store website mobile 1 e1682210300365
the commense store website

Brand Q&A

  1. Who is Commense? They are a clothing brand that focuses on modern and elegant designs. They also allegedly believe in empowering women, and inspiring body positivity, equality, and sustainable fashion. They aim to bring a sense of community and unity to their customers.
  2. Do they claim to be sustainable? According to their Sustainability page, they are developing a system called COMIND which is designed to maximize production accuracy and reduce inventory waste. They claim to remain committed to offering products with a sustainable and ethical background. Read this article, 13 Easy Ways To Know If A Brand Is Fast Fashion by Panaprium, for tell-tale signs of a fast fashion company.
  3. Do they offer free shipping? They offer free shipping over $69.

Additional Info

  1. According to my PayPal transaction, their legal business name is – 北京心潮无限科技有限公司广州分公司  which translates to Beijing Xinchao Wuxian Technology Co., Ltd. Guangzhou Branch
  2. According to their Contact page, they are located in China. Their business address is – Suite 603, 6/F Laws Comm Plaza, 788 Cheung Sha Wan Rd, Kowloon, Hong Kong
  3. This above address is also the business address for – thehalara.com

Clothing Review and Order Details

In this section of the review, I will be thoroughly reviewing each item I ordered and will provide detailed information about the shipment and return/refund process. Keep reading for more!

Review

I ordered the below items on 2/6/2023 to my address in North Carolina (United States). I paid a total of $34.08 to 北京心潮无限科技有限公司广州分公司 (finance2@infwaves.com) via PayPal. The charge appears on my credit card statement as “PAYPAL *XINCHAOWUXI”. – View Order Confirmation 

1) Street Essential -Scoop Neck Everyday Tank Top

  • Color, Size, and Cost: Purple / M / $12.99
  • Country: Made in China
  • Material: The product page states 100% Polyester. However, the care label states 88% Polyester, and 12% Elastane. 
  • Description: This tank top is very soft (it feels slightly fuzzy), and is very stretchy. It has a built-in shelf bra (the pads are removable). The material is fairly thick for a basic tank top, and is not see-through.
  • Expectation: It is exactly what I was expecting regarding overall appearance.
  • Quality: In my opinion, the quality is decent. It is comparable to a tank top you might find at Target or H&M.
  • Fit: I ordered based on the size guide provided, and it fits a bit tight. The tank top itself fits from the outside, but the elastic on the shelf bra part feels too tight. Also, the straps are a little bit too wide, and it feels like they could slide off my shoulders if I move around a lot. View my body measurements for size reference.
  • Value: In my opinion, this tank top is fairly priced.

2) Tie Strap Contrast Print Wide Leg Jumpsuit

  • Color, Size, and Cost: White / L / $15.99
  • Country: Made in China
  • Material: 100% Polyester
  • Description: This jumpsuit’s material feels soft and smooth. It is double-layered, as it has a very thin inner lining. The material is very thin, however, not see-through (although I would not wear bright-colored undergarments).
  • Expectation: It is exactly what I was expecting regarding overall appearance.
  • Quality: In my opinion, the quality is okay. The material is incredibly thin, in a cheap way. It is comparable to a jumpsuit you might find at Target or H&M.
  • Fit: I ordered based on the size guide provided, and it fits. However, I would prefer a bigger size. I like to have a little bit of breathing room, and this fits like a glove. Also, the shoulder straps are very wide, and feel like they could slide off my shoulders at any given moment. View my body measurements for size reference.
  • Value: In my opinion, this jumpsuit is fairly priced. 

Shipment Info

I received two items in one package, and the package came from a warehouse in the United States. I was provided a tracking number.

Package Origin Address- 1055 Sesame St., Franklin Park, IL 60131

  • Order placed on Mon, Feb 6th
  • Order shipped on Thurs, Feb 7th
  • Order received on Sat, Feb 17th

Total time of 11 days

Return & Refund Info

I emailed support to request a partial return (for the jumpsuit only) on February 22nd. My request was approved two days later on February 24th, and I was provided with the return address. I did not mail my return; I instead accepted a partial refund (and kept the item). I determined that this was cost-effective after taking the shipping cost into account.

I received a refund (in the expected amount) of $9.40 on March 1st. I received the refund five days after agreeing to a partial refund. – View Refund Receipt

Provided Return Address– 47-57 31st Pl., Long Island City, NY 11101

Customer Support Experience

  • I had to ask for the return address THREE times before they gave it to me.
  • They were swift to respond, I waited no more than a day for each of their response emails.
  • They offered two additional return/refund options (in addition to a standard mail return and refund): Keep the items + 100% store credit, or keep the items + $9.40 refund (I accepted this option).

Is Commense Legit or a Scam?

In this section of the review, I will check their site for originality, discuss any suspicious information found, answer whether this company is legitimate or not, and let you know my recommendation. Keep reading for more! 

Plagiarism & Analysis

According to Copyleaks (premium), the below plagiarism is detected:

Additional Notes:

  • Grammatical typos and misspellings such as, “We all know that better fashion isn’t about the suface”.

Do I Recommend Commense?

Based on my experience, they are legitimate. I paid for my items, received them within the estimated time frame, completed a return (I accepted a partial refund and kept the item), and received a refund in the expected amount.

With that being said, I personally would not shop here again.

While the prices are cheap, the quality is acceptable for the price (based on what I ordered), and customer service was quick to respond, they misrepresent their clothing. I found that with the tank top, the material they list on the product page doesn’t match the material listed on the attached care label. This makes me question the honesty of this company, and if I were to order from them again, I would expect to run into the same issue.

If you choose to shop here, always shop with caution. I urge you to read reviews by other customers as well.

Thank you for dropping in and reading this post! If you were looking for The Commense reviews and found this post to be helpful, please share it below. Be sure to leave a comment, and let me know what shop I should review next in the form below!

Looking forward to hearing from you. Have a wonderful day!

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Brand Review Request

Poll – Vote!

Question: If I opened a women’s clothing store on reviewmycloset.com, would you be interested in shopping?

Each item would be hand-selected, and personally reviewed by me (I would leave an honest and helpful review on every single product page). Items that don’t get my seal of approval would never get listed. Honesty and transparency are non-negotiables.

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Celia

The lack of information about their sustainability program and the fact that they claim to craft “timeless clothing that can be worn for years” (while making very in trend clothing that looks right out of TikTok), makes very clear that they are fast fashion.

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Noelle

I believe you are 100% correct. Most of these places just vaguely state that they are sustainable. When you reach out to ask for more information about it, crickets.

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Nikta Niazi

The customer service is very poor. They keep saying the same thing; we offer you to keep the clothes while offering store credit… No! That doesn’t mean return! That’s against the law! I have the right to return the objects I am not satisfied with and no one have the right to gaslight me about this! The cloth is not at all what you see in the photos. They are all low quality with bad tailoring and awful fitting. No one should trust this non-legit business!!

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Noelle

I have run into this with a lot of these online stores. They all overly insist that I keep the items… it is VERY annoying, I understand your frustration. Unfortunately, you just have to keep asking, but I would definitely suggest to others that if you ask at least twice and they continue to not give you the address, threaten them ONCE with a claim. If they don’t respond back with the address, stop dealing with them directly and just go through with the claim.

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