Let’s address the main question. Is limelush.com (the Utah-based clothing boutique) a legit website? The short answer is yes, they are legitimate. I received my clothing order and successfully returned everything for a refund. Now the biggest question is, would I shop here again?
In this honest and detailed review, I will share my purchase and return experience, my thoughts on their clothing, brand information/research, and my final verdict/recommendation. Keep reading for more!
Table of Contents
About Lime Lush
Is Lime Lush sustainable?
No, they likely are not. They don’t state anything on their site regarding efforts in sustainability.
Check out this article, 13 Easy Ways To Know If A Brand Is Fast Fashion by Panaprium, for tell-tale signs of a fast fashion company.
Where does Lime Lush ship from?
My order was shipped to me from a warehouse/distribution center in Utah (United States).
Where is Lime Lush Boutique located?
According to their marketing emails, they are located in Utah. Their business address is 1061 S 1675 W Vineyard, UT 84059.
Where does Lime Lush get their clothes?
Three items in my order were made in China, and one was made in Vietnam. It is not known what wholesaler/manufacturer they source their clothing from.
More Shop Details
Business Details
- According to their Terms of Service page, their legal business name is Boutique Brands, LLC.
Policy & Program Details
- They offer free shipping over $50.
- They allow returns within 10 days of delivery for a refund to your original payment method, or 30 days of your order date for store credit. They offer free return labels through Re:do. This costs $1.98 at checkout. If you did not purchase this at checkout, a return label costs $8.95.
- Non-returnables include Clearance and Final Sale items, and personal items such as adhesive bras, bodysuits, earrings, swimsuits, etc. Note that ALL items listed under the Sale category are Final Sale.
- Their Happiness Guarantee states that they’ll match the lowest advertised price you find within 72 hours of placing your order. This excludes items already discounted at the time of purchase and any price-match requests as a result of a storewide sale.
Product Details
- They carry standard sizes from XS to XL.
Domain Details
- The website limelush.com was registered in March 2013.
Lime Lush Review and Order Details
I ordered the below items on 1/8/2024 to my address in North Carolina (United States). I paid a total of $261.61 to Lime Lush Boutique (questions@LimeLush.com) via PayPal. The charge appears on my credit card statement as “PAYPAL *LIMELUSH”. – View Order Confirmation
1) Cherry Blossom Heart-Pattern Long-Sleeve Sweater
Brand Label: Miss Sparkling
Color/Size/Cost: Pink / L / $49.99
Country: Made in China
Material: 42% Acrylic / 28% Nylon / 30% Polyester
Expectation: It is exactly what I was expecting in terms of overall appearance.
Quality: In my opinion, the quality is decent. See my Quality Comparison & Rating Chart to know my current quality-rating standards.
Fit: I ordered based on the size guide provided, and it fits well (I ordered up for a looser fit). View my Body Measurements for size reference.
Keep or Return: I would return this Lime Lush sweater.
Though it is very soft, stretchy, fairly thick, and the PERFECT design for Valentine’s Day, it’s a bit too box-shaped for my liking and it creates A LOT of static (which makes that boxy effect MUCH more pronounced and weird-looking). For sweaters and things I will likely wear in the cooler months, I prefer natural fibers to avoid the static problem. The sweater is VERY cute though.
2) KanCan Light-Wash Ultra-High-Rise Flare Jeans
Brand Label: KanCan
Color/Size/Cost: Blue / 13 / $66.99
Country: Made in Vietnam
Material: 98% Cotton / 2% Spandex
Expectation: They are exactly what I was expecting in terms of overall appearance.
Quality: In my opinion, the quality is decent. See my Quality Comparison & Rating Chart to know my current quality-rating standards.
Fit: I ordered based on the size guide provided, and they fit two sizes too big. View my Body Measurements for size reference. Please note that I am wearing 2.25 inch/5.7 cm platform sandals.
Keep or Return: I would return these Lime Lush jeans.
The most obvious reason is that they are two sizes too big. Additionally, the length is a couple of inches too long for my 5’5″ body, (I am not a big platform shoes/heels wearer so the extra length isn’t desired). I tried folding them, and I don’t care for the look since they are flared bottoms. Overall, despite the thinner denim material, I do like these jeans as they have a lot of stretch to them and have that year 2000 look with the distressed edges and stylized seams (where the front pockets should be). If they were smaller and shorter, I would keep them without hesitation.
3) Flying Tomato Fuchsia Floral-Print Tiered Maxi Dress
Brand Label: Flying Tomato
Color/Size/Cost: Multi / M / $64.99
Country: Made in China
Material: 100% Polyester
Expectation: It is exactly what I was expecting in terms of overall appearance.
Quality: In my opinion, the quality is okay, but it is constructed poorly. The hanger strap on one side was mistakenly sewn into the waist seam. See my Quality Comparison & Rating Chart to know my current quality-rating standards.
Fit: I ordered based on the size guide provided, and it fits well. View my Body Measurements for size reference. Please note that I am wearing 2.25 inch/5.7 cm platform sandals.
Keep or Return: I would return this Lime Lush maxi dress.
While I think it fits beautifully, is a pretty floral pattern, and is a great style/length, it is defective. The hanger strap got sewn into the waist area, and this issue causes the dress to not quite sit right on the body. This strap keeps the material from straightening out all the way. Aside from this defect, it is VERY static-inducing (you can see from the profile image that the skirt suctions my shins), the shoulder straps feel thin and cheap, and there are many mildly fraying edges with tiny threads coming off. Generally, not the best quality dress but would be very cute in a more humid/less dry climate. The price is a bit high for the quality though…
4) Cobalt One-Shoulder Ruched Mini Dress
Brand Label: DO+BE
Color/Size/Cost: Blue / M / $59.99
Country: Made in China
Material: 100% Polyester
Expectation: It is exactly what I was expecting in terms of overall appearance.
Quality: In my opinion, the quality is okay. See my Quality Comparison & Rating Chart to know my current quality-rating standards.
Fit: I ordered based on the size guide provided, and it fits well. View my Body Measurements for size reference.
Keep or Return: I would return this Lime Lush mini dress.
While I like the ruching, color, and one-shoulder style, the side with the slit is HIGH. For myself, it is a bit scandalously high, and I wouldn’t feel comfortable wearing this out. It does fit in a flattering way though, and the material feels soft & smooth. The zipper felt a little tight getting up, but once it was zipped, it fit perfectly. Overall, it isn’t a good style for me and the price seems a bit steep.
Shipment Info
I received four items in one package at my address in North Carolina (United States). The package came from a warehouse/distribution center in the United States. I was provided a tracking number through UPS.
Package Shipped From: 1061 S 1675 W, Vineyard, UT 84059 (United States)
Shipping Timeline:
- I placed my order on Mon, January 8th
- My order shipped on Tues, January 9th
- I received my package on Tues, January 16th
Total time of 8 days
Their shipping policy states up to 12 business days (including processing time) for standard U.S. shipping.
Return & Refund Info
I requested a return through their return portal on January 17th. My request was approved instantaneously, and I was provided with a free prepaid return label (I purchased the re:do free return label at checkout). I mailed the package on January 23rd via USPS.
Provided Return Address: 1061 S 1675 W, Vineyard, UT 84059 (United States)
Return Instructions:
- Package all items you’re requesting to be returned or exchanged. Do not forget to include the packing slip that prints with your shipping label.
- Download and print the shipping label attached to this email, or download the QR code that you can show at the Post Office.
- Drop off the package to your local post office.
I received a full refund of $259.49 (minus the re:do return label fee) on January 30th. I received it seven days after I mailed the package. – View Refund Receipt
Customer Service Experience
General Responsiveness
- They generally respond quickly. I sent them an email asking about their sale items, and they got back to me around 12 hours later.
Return Details
- The return process is easy and fast through their portal.
- They offered me the following return options:
- Store Credit + $5 bonus per item
- Standard return (using their free prepaid return label since I purchased re:do at checkout)
Is Lime Lush Legit or a Scam?
Similar Sites & Analysis
Reverse Image Search:
Lime Lush appears to be the source of their product images.
I highly recommend doing Reverse Image Searches when shopping online for price and quality checking purposes. You might be surprised at what you find!
Website/Company Search:
Scam Sites
BEWARE! The following sites are posing as limelush.com, and are SCAMS:
- lime-lush.com
- limelush-boutique.com (received a malware warning)
- limelushboutique.com (received a malware warning)
There are likely more sites out there trying to imitate Lime Lush, so you should pay close attention.
Do I Recommend This Shop?
Based on my experience, they are a legitimate shop. I paid for my items, received them within the estimated time frame, successfully completed a return, and received a full refund.
With that being said, I would *conditionally* shop here again.
My experience overall has been good. Fast shipping (8 days), cheap returns (if you purchase their $1.98 re:do return label at checkout), the clothing quality is okay/decent, and all of the items arrived exactly as pictured.
The reason why I would conditionally buy from here again is because of the prices. The clothing I got feels like clothing I could find at Target (or even a little worse quality than Target), except more expensive. So, if Lime Lush had something unique that I couldn’t get from a place like Target for cheaper, then yes, I would purchase it. However, it’s disappointing that all of their sale items are final because I think their sale category would make shopping with them worthwhile.
To wrap up this post, regardless of my experience, be sure to read as many customer reviews as possible. If you found this post helpful in your search for Lime Lush reviews, please consider sharing and commenting (via Reddit) below. Have a great day!
– Noelle
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Click the ‘View more on Reddit’ or ‘View comments’ button below to go to this review’s discussion page. I encourage you to write a comment or read others’ comments if available!
