Is MOCO Boutique Legit? Everything You Need To Know

Status: Review Complete

If you’re contemplating shopping from shopmoco.com but have some doubts, I’ve got you covered. Let’s address the biggest question: Is MOCO Boutique legit? The short answer is yes, they are a legitimate company. I received my order, returned everything, and got a refund. But, would I shop here again?

In this post, I will share with you my purchase and return experience, my thoughts on their clothing, and brand information. Keep reading for more!

Before you continue, be sure to join my subreddit r/ClothingShopReviews! This subreddit is dedicated to helping each other avoid scams, exchanging information/research, asking questions, discussing positive/negative clothing shopping experiences, and sharing/discovering amazing clothing shops. Visit the casual thread Warmth & Latte, grab a virtual cup of coffee, and say hi!

Table of Contents

About MOCO Boutique

What is MOCO Boutique?

They are an Ohio-based women’s clothing shop owned by Morgan and Corey Aldridge. They provide clothing ranging from S to 3XL, including trendy items, comfortable denim, accessories, home decor, and more. Their business model emphasizes strong customer service, allegedly winning the title of Ohio’s best online boutique for two consecutive years.

Is MOCO Boutique sustainable?

No, they likely are not. They don’t state anything on their site regarding efforts in sustainability. They do, however, claim to regularly hold events to raise money for causes such as food banks and toy drives, and have successfully sponsored two Make a Wish campaigns.

Read this article, 13 Easy Ways To Know If A Brand Is Fast Fashion by Panaprium, for tell-tale signs of a fast fashion company.

Where is MOCO Boutique located?

According to their marketing emails and Facebook business page, they are located in the United States. They are at the following addresses:

  • PO Box 69, Huron, OH 44839
  • 11001 State Route 250 Unit C4, Milan, OH

More Shop Details

moco boutique website circa 2020
Screenshot of shopmoco.com circa 2020 (the oldest version of the site I could find)
  • The website shopmoco.com was re-registered in May 2017.
  • According to the Page Transparency section of their Facebook page, they originally went by the name Lularoe With Morgan Aldridge in 2016, then changed it to MOCO Boutique in 2019.
  • According to their Facebook business page, their legal business name is Aldridge Boutique LLC.
  • They offer free shipping over $150.
  • They allow returns within 30 days of delivery. They offer a ‘free return label’ for $1.98 through a service called re:do, and you can add this option to your cart at checkout if you anticipate returning your items.
  • The following items are not returnable: All discount code items, Final Sale items, items ending in .97, or items purchased with a deal or coupon code (for example, spend xxx get xxx).
  • Most items do not appear to have size charts. They have vague size recommendations, but no actual measurements.

MOCO Boutique Review and Order Details

I ordered the below items on 11/28/2023 to my address in North Carolina (United States). I paid a total of $261.67 to MOCO Boutique via PayPal. The charge appears on my credit card statement as “PAYPAL *ALDRIDGEBOU”. View Order Confirmation 

1) An Unlikely Story Sweater

  • Color, Size, and Cost: Hot Pink / Small / $38
  • Country: Made in China
  • Material: 65% Polyester / 35% Acrylic 
moco boutique sweater comparison 1

Expectation: It is what I was expecting, for the most part, in terms of overall appearance. It is less saturated and more magenta-colored in person.

Quality: In my opinion, the quality is okay. See my Quality Comparison & Rating Chart to know my current quality-rating standards.

Fit: I ordered based on my usual size (there wasn’t a size chart), and it fits well. View my Body Measurements for size reference.

Keep or Return: I would return this MOCO Boutique sweater.

While I love how soft and lightweight this sweater feels, it sheds like CRAZY. It left pieces of fuzz all over my floor and other clothes. I also spotted some pulled threads. The material feels a bit delicate, so I worry about snagging and its ability to survive a wash/dry cycle.

2) Judy Blue The Holy Grail of Nondistressed Skinny Jeans

  • Color, Size, and Cost: Dark Blue / 9 / $68
  • Country: Made in Vietnam
  • Material: 93% Cotton / 6% Polyester / 1% Spandex
moco boutique skinny jeans comparison 1

Expectation: They are exactly what I was expecting in terms of overall appearance.

Quality: In my opinion, the quality of the materials overall is decent, however, it is poorly constructed (the back seam running horizontally is not sewn straight). See my Quality Comparison & Rating Chart to know my current quality-rating standards.

Fit: I ordered based on my usual size (there wasn’t a size chart), and they fit a size too big. View my Body Measurements for size reference.

Keep or Return: I would return these MOCO Boutique jeans.

While I love the high-stretch material and length of the legs, the horizontal seam running along the backside (right above the pockets) is not sewn straight. Additionally, these are so stretchy that a size down would be a better fit.

3) Judy Blue Totally Topaz Tummy Control Flare Jeans

  • Color, Size, and Cost: Topaz / 9 / $68
  • Country: Made in China
  • Material: 93% Cotton / 6% Polyester / 1% Spandex
moco boutique topaz jeans comparison

Expectation: They are what I was expecting, for the most part, in terms of overall appearance. They are a bit darker and duller in person.

Quality: In my opinion, the quality of the materials overall is decent, however, it is poorly constructed (the zipper area is exposed when it should be fully covered). See my Quality Comparison & Rating Chart to know my current quality-rating standards.

Fit: I ordered based on my usual size (there wasn’t a size chart), and they are the right size but are not a great fit for my body shape (snug in the hips, loose in the waist). View my Body Measurements for size reference.

Keep or Return: I would return these MOCO Boutique jeans.

While these jeans are a gorgeous color and have a nice stretchy material, I have two issues with them. Firstly, the waist is a bit big and the hips are a bit tight. These are better suited for someone who has a slightly bigger waist and smaller hips than I do. Secondly, the zipper area is an issue. Not only was the zipper difficult to get up (it is bumpy and wavy), but the zipper itself was sewn crookedly. When worn, you can see that the inner zipper area is slightly exposed, and the material that is supposed to cover the zipper from the front is bowed (angles away from the center).

4) Judy Blue Get Something Straight Mid-Rise Jeans

  • Color, Size, and Cost: Blue / 9 / $68
  • Country: Made in Vietnam
  • Material: 93% Cotton / 6% Polyester / 1% Spandex
moco boutique destroyed jeans comparison

Expectation: They aren’t what I was expecting in terms of overall appearance. They are a less saturated, more grey-looking shade of blue.

Quality: In my opinion, the quality of the materials overall is decent, however, it is poorly constructed (the back seams, both horizontal and vertical, are sewn crookedly). See my Quality Comparison & Rating Chart to know my current quality-rating standards.

Fit: I ordered based on my usual size (there wasn’t a size chart), and they fit one size too big. View my Body Measurements for size reference.

Keep or Return: I would return these MOCO Boutique jeans.

While I love the distressed look and high-stretch material, they are not sewn well. From the back, you can see both the vertical seam (between the back pockets) and the horizontal seam (right above the pockets) are sewn crookedly. Also, since they are so stretchy, a size down would be a better fit.

Shipment Info

I received four items in one package at my address in North Carolina (United States). The package came from a warehouse/distribution center in the United States. I was provided a tracking number.

Package Shipped From: 11001 SR 250 Unit C1, Milan, OH 44846

  • Order placed on Tues, November 28th
  • Order shipped on Thurs, November 30th
  • Order received on Mon, December 4th

Total time of 6 days

Return & Refund Info

I requested a return through their return portal on December 11th. My request was approved instantaneously, and I was provided with a prepaid return label. I mailed the package on December 12th via USPS.

I received a full refund of $259.55 (minus the re:do return fee) on December 18th. I received it 6 days after I mailed the package. – View Refund Receipt

Provided Return Address: 11001 State Route 250 STE C1, Milan, OH 44846

Support Experience

  • The return process is really fast as everything is done through their return portal.
  • They offered the following return/refund options:
    • Free return to my original payment (since I previously paid for the re:do free return option).
    • Store credit with a bonus of $12.10. This amount will depend on the items you purchased.

Provided Return Instructions:

  1. Package all items you’re requesting to be returned or exchanged.
  2. Download and print the shipping label attached to this email.
  3. Drop off the package to your local post office.

Is MOCO Boutique Legit or a Scam?

Similar Sites & Analysis

Reverse Image Search:

MOCO Boutique appears to be the original source of their product images.

Website:

BEWARE. The following website is fraudulent. They have stolen product images, their overall site structure, and design from MOCO Boutique. Based on my research, they are operated by a Chinese company.

  • mosallysboutique-us.com
moco mosallys fraud website

Do I Recommend This Shop?

Based on my experience, they are a legitimate shop. I paid for my items, received them within the estimated time frame, successfully completed a return, and received a full refund.

With that being said, I probably would not shop here again.

While the shipping was really fast (6 days), and returns are cheap (if you buy their re:do $1.98 return label), I have a few issues with this shop. Firstly, every single one of my items has some kind of quality issue. The top sheds like crazy and has pulled threads, and all three jeans either have a crookedly sewn seam that makes them unwearable (for me) or have some other defect. Secondly, they don’t have size charts. I had to guess what my size was, and unfortunately, two of the jeans are a size too big. And finally, it seems a majority of their denim is by the brand Judy Blue. I am NOT a fan of this brand. I have tried A LOT of Judy Blue jeans, and they all have the same quality issues (crooked seams, uneven sewing, etc.).

I would MAYBE consider trying denim from this shop that is not by Judy Blue, but I don’t have high hopes that they will work out well. In my opinion, when it comes to jeans, you are better off going with a known high-quality brand. They will cost more, but should fit better, and last longer.

Overall, my shopping experience was fine, but I am disappointed with my purchase. I would personally shop elsewhere for my clothing (denim specifically).

To wrap up this review, regardless of my experience, be sure to read as many customer reviews as possible. If you found this post helpful in your search for MOCO Boutique reviews, please consider sharing and commenting (via Reddit) below. Have a great day!

– Noelle

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