...

Quince Clothing Review – Should You Shop?

  • 8 minutes
  • No Comments
  • Last Updated: 12/06/2023
Status: Review Complete

You’re hoping to buy some sustainable clothing from quince.com, but have some doubts, right? Well, let me give you a quick answer to the question on your mind. Is Quince legit? The short answer is yes, they are a legitimate company. I received my order, returned everything, and got a refund. But, would I shop here again?

In this post, I will share with you my purchase and return experience, my thoughts on their clothing, and brand information. Keep reading for more!

After reading, please leave your thoughts in the comments. Your comment could be valuable and helpful to other readers. Also, if you know of an online shop that I haven’t reviewed yet, please let me know in this Shop Request form!

Table of Contents

About Quince

What is Quince?

They are an online women’s and men’s clothing shop with a focus on sustainability. The company began when its founders, career veterans from high-end brands, decided to create their own label—aimed at delivering premium quality essentials at an affordable price. Their commitment is to make luxury attainable for all.

Is Quince ethical?

Yes, they appear to be ethical/sustainable. According to their Sustainability page, they uphold global standards for workplace safety and wage fairness, use organically produced materials, and package responsibly. They also collaborate with factories dedicated to responsible production, fair wages, and environmental preservation. I can also confirm that my items arrived in recyclable packaging.

Read this article, 13 Easy Ways To Know If A Brand Is Fast Fashion by Panaprium, for tell-tale signs of a fast fashion company.

Where is Quince located?

According to their marketing emails, they are located in the United States. Their business address is 260 Townsend St., San Francisco, CA 94107.

Where does Quince ship from?

My order was shipped to me from a warehouse/distribution center in New York (United States).

More Shop Details

  • The website quince.com was created in March 1998. It appears that they previously used the domain oncequince.com, which was created in May 2020.
  • According to the Page Transparency section of their Facebook page, they changed their business name from Last Brand to Quince in July 2020.
  • According to their Terms of Service page, their legal business name is Last Brand, Inc.
  • They allow returns within 365 days.
  • Non-returnable items include Final Sale, customized and limited edition items (jewelry with specified initials or zodiac signs).

Quince Review and Order Details

I ordered the below items on 10/21/2023 to my address in North Carolina (United States). I paid a total of $235.54 to Quince (care@onequince.com) via PayPal. The charge appears on my credit card statement as “PAYPAL *QUINCE“. – View Order Confirmation 

1) 100% Organic Cotton Turtleneck Sweater

  • Color, Size, and Cost: Heather Brown / M / $59.90
  • Country: Made in China
  • Material: 100% Organic Cotton
quince cotton sweater comparison
  • Expectation: It is exactly what I was expecting in terms of overall appearance.
  • Quality: In my opinion, the quality is great. It is comparable to a sweater you might find at Nordstrom or Macy’s.
  • Fit: I ordered based on the size guide provided, and it fits a size big (I like it this way). View my body measurements for size reference.
  • Keep or Return: I would keep this Quince sweater! It is very heavyweight and feels durable and good quality. I would absolutely get this in more colors (and possibly size down for a more snug fit), as this is a great staple for every closet! Note: It is not extremely soft; it feels more like a sturdy, rougher cotton. It is still comfortable though.

2) 100% Organic Cotton Oversized Cardigan

  • Color, Size, and Cost: Navy / M / $49.90
  • Country: Made in China
  • Material: 100% Organic Cotton
quince cardigan comparison
  • Expectation: It isn’t quite what I was expecting in terms of overall appearance. It is a darker blue in person, and the ‘oversized fit’ is less oversized than I expected, considering how loose-fitting it looks in the product image.
  • Quality: In my opinion, the quality is great. It is comparable to a cardigan you might find at Nordstrom or Macy’s.
  • Fit: I ordered based on the size guide provided, and it fits well. View my body measurements for size reference.
  • Keep or Return: I would keep this Quince cardigan! Like the above sweater, it is heavyweight and the quality is solid. I would happily get this in other colors (and possibly size up for an even cozier fit). Also, the pocket is a decent size (my whole hand can fit inside of it), and I did find a snag in the sleeve, however, hard to say when or how that happened (could have been me for all I know). Note: The material is not extremely soft; it feels more like a sturdy, rougher cotton. It is still comfortable though.

3) Cotton Linen Twill Cargo Pant

  • Color, Size, and Cost: Charcoal / M / $49.90
  • Country: Made in China
  • Material: 52% Linen, and 48% Organic Cotton
quince linen cargo pants comparison
  • Expectation: It is what I was expecting, for the most part, in terms of overall appearance. The gray color is a bit cooler in person, and the material is a bit shinier than I expected.
  • Quality: In my opinion, the quality is okay. They are comparable to a pair of pants you might find at H&M or Forever 21.
  • Fit: I ordered based on the size guide provided, and they fit one size too small. View my body measurements for size reference.
  • Keep or Return: I would return these Quince pants. These non-stretch pants are a better fit for someone with more of a ruler-shaped figure. These fit tighter in the hips than they do in the waist; if I were to size up 1-2 sizes, they would comfortably fit over my hips, but the waist would probably gap. Also, the quality is just okay. I see loose threads, threads that weren’t trimmed short enough, and I see subtle signs of pilling all over the pants. One positive is that all of the pockets are a nice big size, especially the back pockets.

4) 100% European Linen Smocked Mini Dress

  • Color, Size, and Cost: Terracotta / M / $59.90
  • Country: Made in China
  • Material: 100% Linen
quince linen dress comparison
  • Expectation: It is exactly what I was expecting in terms of overall appearance.
  • Quality: In my opinion, the quality is good. It is comparable to a dress you might find at Express, or Gap.
  • Fit: I ordered based on the size guide provided, and it fits well. View my body measurements for size reference.
  • Keep or Return: I would keep this Quince dress! The non-stretch material is a bit stiff, however, it feels fairly well-made. Although the sleeves are right on the edge of my shoulders, they don’t feel like they will slide off. The smocked chest is comfortable, fits well, and allows you to go braless! The skirt part is SLIGHTLY translucent in direct light; you can see a bit of your silhouette, but not enough to be unwearable. The sleeves are a great length, the elastic cuffs around the wrist are nice and roomy, and the overall length is short but still appropriate for most occasions.

Shipment Info

I received four items in one package, and the package came from a warehouse in the United States. I was provided a tracking number.

Package Shipped From- 150-15 183rd St., Springfield Gardens, NY 11413

  • Order placed on Sat, October 21st
  • Order shipped on Sun, October 22nd
  • Order received on Thurs, October 26th

Total time of 5 days

Note: Their shipping policy states up to 9 business days (including processing time) for standard U.S. shipping.

Return & Refund Info

I requested a return through their return portal on October 28th. My request was approved instantaneously, and I was provided with a free prepaid return label. I mailed the package on October 30th via USPS.

I received a full refund of $235.54 on October 30th. I received the refund the same day that I mailed the package. – View Refund Receipt

Provided Return Address– Parcel Return Service, District of Columbia, 56901

Support Experience

  • The return process was speedy and straightforward since they have a do-it-yourself return portal.
  • The return portal requires that you select a reason for the return and you HAVE to add an additional comment. This was a bit annoying.

Is Quince Legit or a Scam?

Similar Sites & Analysis

According to Copyleaks (premium), the below plagiarism is detected:

Do I Recommend This Shop?

Based on my experience, they are a legitimate shop. I paid for my items, received them within the estimated time frame, successfully completed a return, and received a full refund.

With that being said, I would absolutely buy from them again!

I am shocked at how good the overall quality is! Except for the cargo pants, everything else surpassed my expectations in terms of quality and fit, and the prices are not too bad given the materials are organic and sustainably sourced. I also can’t believe they offer a 1-year return window AND free returns; that is unheard of! It also shipped to my house lightning-fast. Overall, I am very pleased with my purchase, and knowing that this company puts in the effort to operate sustainably, I would absolutely continue to support their business.

To wrap up this review, regardless of my experience, be sure to read other customers’ reviews if they are available. If you found this post helpful in your search for Quince reviews, please consider sharing and commenting below.

Thank you for taking the time to read this post, and have a fantastic day!

Share This Post

Don’t Miss Any Shop Reviews!

Just an email each time a shop review goes up! Don’t worry, I won’t spam you.

Comments

Subscribe
Notify of
guest
0 Comments
Inline Feedbacks
View all comments

Related Posts

Scroll to Top