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Sthcute Review – Why They Are a Rip-Off

Status: Review Complete

Are you feeling a little unsure about purchasing clothes from sthcute.com? You’re probably wondering: Is Sthcute a legit site? The short answer is yes, they are a legitimate company. I received my order, returned everything, and got a refund. But, would I shop here again?

In this post, I will take you through my personal experience with this shop from purchase and return to my overall thoughts on their clothing, and will provide brand information. Keep reading for more!

After reading, please leave your thoughts in the comments. Your comment could be valuable and helpful to other readers. Also, if you know of an online shop I haven’t reviewed yet, please let me know in this Shop Request form!

Table of Contents

About Sthcute

What is Sthcute?

They are an online women’s clothing shop that specializes in dresses. They have allegedly collaborated with numerous fashion designers worldwide, and have offices around the globe (including the United States).

Is Sthcute sustainable?

No, they likely are not. They don’t state anything on their site regarding efforts in sustainability, or ways that they give back to the community.

Read this article, 13 Easy Ways To Know If A Brand Is Fast Fashion by Panaprium, for tell-tale signs of a fast fashion company.

More Shop Details

  • The website sthcute.com was created in November 2021.
  • According to my PayPal transaction, and their Terms of Service page, they are affiliated with the following legal business names:
    • 佛山市茄卡儿服饰有限公司 (translates to Foshan Jiekar Clothing Co., Ltd.)
    • HK AEROSPACE ONE TRADING LIMITED
  • According to their Terms of Service page and marketing emails, they are located at the following addresses:
    • RM.517, NEW CITY CENTRE, 2 LEI YUE MUN ROAD, KWUN TONG KOWLOON, Hong Kong
    • 1936 South Lynhurst Dr., Indianapolis, IN 46241
  • According to the Page Transparency section of their Facebook page, their business page is run by managers primarily located in China and Indonesia.
  • They offer free shipping over $69.
  • They allow returns within 30 days of receiving your items.

Sthcute Review and Order Details

I ordered the below items on 9/22/2023 to my address in North Carolina (United States). I paid a total of $148.97 to 佛山市茄卡儿服饰有限公司 via PayPal. The charge appears on my credit card statement as “PAYPAL *FUSHANSZ5YG”. View Order Confirmation 

1) Sequin Plunge Neck Open Back Mini Dress

  • Color, Size, and Cost: Light Blue / L / $42.99
  • Country: Made in China
  • Material: 95% Polyester, and 5% Spandex
sthcute blue mini dress comparison

Expectation: It is not what I was expecting in terms of overall appearance. The color is a MUCH darker blue in person.

Quality: In my opinion, the quality is terrible. It is comparable to a dress you might find at one of those no-name stores at a strip mall.

Fit: I ordered based on the size guide provided, and it fits about one size too big. View my body measurements for size reference.

Keep or Return: I would return this Sthcute dress.

There are a lot of loose threads, the hem is unfinished and roughly cut, the strings are not finished at the ends, and there is a lot of noticeable uneven stitching on the inside. Also notable is that one section of the bust is sewn so poorly that it won’t lie flat (the inside is folding over and showing on the outside). The price is ridiculously steep considering how poor quality it is.

2) Backless Charmaine Romantic Mini Dress

  • Color, Size, and Cost: Pink / L / $52.99
  • Country: Made in China
  • Material: 95% Polyester, and 5% Spandex
sthcute pink mini dress comparison

Expectation: It isn’t quite what I was expecting in terms of overall appearance. The bust area seems a lot bigger/longer in person than in the product image. Also, the material is a bit more sheen in person; it looks more matte in the product image.

Quality: In my opinion, the quality is okay. It is comparable to a dress you might find at Target or H&M.

Fit: I ordered based on the size guide provided, and it fits about one size too big. View my body measurements for size reference.

Keep or Return: I would return this Sthcute dress.

Even though the quality isn’t bad, and the material is fairly thick (nowhere near see-through), it just isn’t the most suitable dress style for my body shape nor is it to my taste. It is a very straight fit, and I need clothing that is more of a curvy fit. Overall, even though the quality is okay, it is too pricey.

3) Bejeweled Taylor Swift Outfit Diamond Corset Crop Top

  • Color, Size, and Cost: Purple / L / $52.99
  • Country: Made in China
  • Material: 88% Polyester, and 12% Spandex
sthcute bejeweled top comparison

Expectation: It is what I was expecting, for the most part, in terms of overall appearance. The overall length is slightly shorter in person.

Quality: In my opinion, the quality is mediocre. It is comparable to a bejeweled top you might find at Charlotte Russe or Forever 21.

Fit: I ordered based on the size guide provided, and it fits a bit big, but sizing down would be too small. View my body measurements for size reference.

Keep or Return: I would return this Sthcute bejeweled top.

Firstly, the gems and rhinestones are Dollar Tree quality. Secondly, it is a slight push-up bra which isn’t something I prefer (these types of bras tend to feel bulky, and just sit on top of my chest rather than form to it and lift). Finally, this is priced WAY too high. It is cute and perfect for an event like a concert, but not for over $50.

To name a few positives, it has silicone lining, the bra is extremely reinforced with lots of hooks, the main material is nice and thick stretchy spandex, and it has some boning to help with shaping!

Shipment Info

I received three items in one package at my address in North Carolina (United States). The package came from a warehouse/ distribution center in the United States. I was provided a tracking number.

Package Shipped From: 1000 High Street, Perth Amboy, NJ 08861

  • Order placed on Fri, September 22nd
  • Order shipped on Sat, September 23rd
  • Order received on Tues, October 10th

Total time of 18 days

Note: Their shipping policy states up to 11 business days (including processing time) for standard U.S. shipping.

Return & Refund Info

I emailed support (service@sthcute.com) to request a full return on October 11th. My request was approved two days later on October 12th, and I was provided with the return address. I mailed the package on October 13th via USPS and paid a total of $28.85.

I received a full refund of $148.97 on November 15th. I received the refund 33 days after I mailed the package. – View Refund Receipt

Provided Return Address:

English Version: No. 3 tower 8 Changhong RD Dafu Village, Zhangcha Street Chancheng District, Foshan City, Guangdong Province, China

Native Version: 中国广东省佛山市禅城区张槎街道大富村长虹街100号(城鑫服饰有限公司)保安室

Note: If your return is international, I recommend printing out the native language version of the return address. For example, if your return is in China, print out the address written in Chinese characters. Tape it on the package next to the provided English address — per the advice of a USPS worker, doing this can help with delivery on the other side. If you received the same return address as I did, I have provided it above. 

Support Experience

  • I emailed them THREE TIMES prior to receiving my package. I asked about the status of the order since I noticed that it was stuck in customs in Germany. They did not respond to ANY of my emails. I did, however, receive two automated emails:
    • First Automated Response: Please kindly be advised that sthcute customer service team is off from 21st-25th Sep. Sorry for the inconvenience and Thank you for your patience. We will be back to work on Monday. So sorry about the inconvenience, and thank you for your understanding. (PS: please send an email to us again on Monday to make sure we won’t miss it.)
    • Second Automated Response: Please kindly be advised that sthcute customer service team is off from 27th Sep-4th Oct. Sorry for the inconvenience and Thank you for your patience. We apologize for any inconvenience this may have caused you. Thank you. (PS: please send an email to us again on 4th Oct. to make sure we won’t miss it.)
  • They responded to my request for a return email instantly. I have NO clue why they ignored my other three emails asking about the package status.
  • Despite having a no-reason refund guarantee, they asked me the reason why I was returning the items before providing me return information.
  • They offered a free exchange for the items that I didn’t like or that had quality issues.

Provided return instructions and guidelines:

  1. Please take photos of the items to be returned. We need to check whether it is unworn and still fitted with all security ribbons and labels. (If you have sent photos, please ignore this step)
  2. Please note that shipping costs are not covered by Sthcute when sent back.
  3. Please declare the value of the package as $10 when you send the parcel from the post office.
  4. Please share the tracking number when you send the package back to us. So that we can recognize your parcel when it reaches us.
  5. You could please print your order or write down your order number on paper and send with the parcel.

Is Sthcute Legit or a Scam?

Similar Sites & Analysis

According to Copyleaks (premium), the below plagiarism is detected:

Their About page has similar content to – giftod.com, dressinbeauty.com, rosezephyr.com, sunsseason.com, belarmes.com, AND MORE! – View Full Report on Copyleaks.com

Reverse Image Search:

I found several of the same products on Amazon, AliExpress, etc. for much cheaper. For example, I found the below jumpsuit for $76.99 on Sthcute, and $26.55 on AliExpress. I highly recommend doing reverse image searches when shopping online to ensure you are not getting ripped off.

sthcute aliexpress price comparison

Do I Recommend This Shop?

Based on my experience, they are a legitimate shop. I paid for my items, received them within the estimated time frame, successfully completed a return, and received a full refund.

With that being said, I personally would not shop here again.

Firstly, the return address is in China, so the return cost will likely be EXPENSIVE. On top of that, it will take a long time to receive your refund since it takes so long to ship back to China. Secondly, the prices are too expensive for the quality. The clothing quality is a bit of a mixed bag; some are terribly made while others are acceptable. Thirdly, the sizing seems to run big. All three of my items don’t fit properly. Fourthly, customer service responsiveness is really strange. Three of my emails (asking about the status of the package) were completely ignored. I received two automated response emails saying their team was out of the office and couldn’t get back to me until their return (they never did). I’m not sure how you can run a business when your WHOLE team is out of the office for nearly two weeks in a row. They did, however, respond instantly to my email requesting a return. And finally, after reverse image searching, I found many of the same items sold on other sites for MUCH cheaper.

To wrap up this review, regardless of my experience, be sure to read other customers’ reviews if they are available. Every experience varies, and it is important that you are as informed as possible before making any ‘risky’ purchasing decision.

Thank you for taking the time to read this post. If you found it helpful in your search for Sthcute reviews, please consider sharing and commenting below. Have a wonderful day!

– Noelle

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