Is Rihoas Legit? A Review You’ll Want to Read
- Noelle
- Published: 10/16/2023
- 7 minutes
- No Comments
- Last Updated: 12/06/2023
So, you want to buy from rihoas.com for your next wardrobe update, but feel unsure of if they are worth it, right? Well, let me ease your concerns and answer the question on your mind: Is Rihoas clothing legit? Yes, they are legitimate. I received my order, returned everything, and got a refund. But, would I shop here again?
In this comprehensive review, I’ll be sharing every detail of my journey (from purchase to return), my thoughts on their clothes, and brand information. Keep reading for more!
After reading, please leave your thoughts in the comments. Your comment could be valuable and helpful to other readers. Also, if you know of an online shop I haven’t reviewed yet, please let me know in this Shop Request form!
Table of Contents
About Rihoas
What is Rihoas?
They are a Hong Kong-based women’s clothing brand founded in 2021.
Is Rihoas fast fashion?
Yes, they likely are. According to their About page, they claim to have incorporated 20% sustainable fabrics in their products, ensuring that they remain affordable. They also mention planning to improve their supply chain and production processes, with the ultimate goal of having more than 90% of their products made from sustainable fabrics by 2030. Since they don’t substantiate any of these sustainability claims, I am inclined to think they are green-washing.
Read this article, 13 Easy Ways To Know If A Brand Is Fast Fashion by Panaprium, for tell-tale signs of a fast fashion company.
Where does Rihoas ship from?
My order was shipped to me from a warehouse/distribution center in California (United States).
Where is Rihoas based?
Their company is based out of China. They are located at the following places:
- UNIT 83, 3/F YAU LEE CTR NO 45 HOI YUEN RD, KWUN TONG, HONGKONG, 999077 (company address)
- 428, Unit 04, 448 Xingye Road East, Nancun Town, Panyu District, Guang zhou, China (office address)
Where are Rihoas’s clothes made?
All of the clothing in my order was made in China.
More Shop Details
- The website rihoas.com was created in July 2021.
- According to their Contact Us page, their legal business name is Xibor Limited.
- They have a membership system that offers exclusive offers, sales, free shipping, and more.
- They offer a teacher discount of 20% and a student/graduate discount of 15% off.
- They offer free shipping over $69.
- They allow returns within 14 days of delivery.
- Non-returnable items include swimwear, Final Sale products, and accessories including jewelry, gloves, handbags, hats, belts, scarves, watches, sunglasses, pins, stockings, bow ties, leggings, ties, etc.
Rihoas Review and Order Details
I ordered the below items on 9/30/2023 to my address in North Carolina (United States). I paid a total of $164 to Rihoas.com via PayPal. The charge appears on my credit card statement as “PAYPAL *RIHOASLDKJ”. – View Order Confirmation
1) The Blue High Waisted Straight Leg Jeans
- Color, Size, and Cost: Blue / M / $47.00
- Country: Made in China
- Material: 75% Cotton, 14% Polyester, and 11% Viscose
- Expectation: They aren’t quite what I was expecting in terms of overall appearance. They are a lighter blue wash in person.
- Quality: In my opinion, the quality is decent. They are comparable to a pair ofjeans you might find at Target or H&M.
- Fit: I ordered based on the size guide provided, and they are about 1 size too small. View my body measurements for size reference.
- Keep or Return: I would return these Rihoas jeans. While I like that the denim has a slight stretch to it and feels soft and flowy (not stiff), it fits too small in the waist and the back seam is really crooked. I am going to assume that I just got a faulty pair, but these are unwearable due to that defect.
2) The Romance Cable Knit Crew Sweater
- Color, Size, and Cost: White / M / $34.00
- Country: Made in China
- Material: 50% Viscose, 28% Polyester, and 22% Nylon
- Expectation: It is exactly what I was expecting in terms of overall appearance.
- Quality: In my opinion, the quality is decent. It is comparable to a sweater you might find at Target or H&M.
- Fit: I ordered based on the size guide provided, and it fits about 1 size too big (personal taste). View my body measurements for size reference.
- Keep or Return: I would return this Rihoas sweater. I love how soft and stretchy the material is, and I like the style, however, it is too big. It is incredibly stretchy, so sizing down would not be an issue. Also, the wide square neck makes my bra straps visible. This issue would potentially be fixed with a smaller size. If this fit a bit more snuggly, I would keep it.
3) The Black Tweed Plaid Single Button Shorts
- Color, Size, and Cost: Black / M / $31.00
- Country: Made in China
- Material: 100% Polyester
- Expectation: It is exactly what I was expecting in terms of overall appearance.
- Quality: In my opinion, the quality is mediocre. They are comparable to a pair of shorts you might find at Charlotte Russe or Ross.
- Fit: I ordered based on the size guide provided, and they fit well. View my body measurements for size reference.
- Keep or Return: I would return these Rihoas shorts. Firstly, the back seam is crooked. Secondly, I dislike that these weren’t sewn carefully in terms of pattern alignment. Thirdly, there are some long, uncut threads on the inside of the zipper. Finally, I think these are a bit pricey considering the overall quality. The metal button and general fit are the only positives.
4) Puff Sleeve Split Hem Midi Dress
- Color, Size, and Cost: White / M / $52.00
- Country: Made in China
- Material: 70% Cotton, and 30% Linen
- Expectation: It is exactly what I was expecting in terms of overall appearance.
- Quality: In my opinion, the quality is pretty good. It is comparable to a dress you might find at Express or H&M.
- Fit: I ordered based on the size guide provided, and it is 1 size too big. View my body measurements for size reference.
- Keep or Return: I would return this Rihoas dress. I love the linen material (it feels good quality) and it overall has a nice weight to it. I also love the smooth and soft inner lining. But, I have two issues with this dress. Firstly, it is quite big on me. One size smaller would probably fit perfectly. And secondly, the elastic in the arm cuffs is slightly tight on my arm. If I were to size down to a small, I suspect the elastic would be too tight for me to comfortably wear.
Shipment Info
I received four items in one package, and the package came from a warehouse in the United States. I was provided a tracking number.
Package Shipped From- 1055 Sesame St., Franklin Park, IL 60131
- Order placed on Sat, September 30th
- Order shipped on Mon, October 2nd
- Order received on Fri, October 13th
Total time of 16 days
Note: Their shipping policy states up to 18 business days (including processing time) for standard U.S. shipping.
Return & Refund Info
I emailed support to request a full return on October 14th. My request was approved the next day on October 15th, and I was provided with the return address. I mailed the package on October 17th via USPS and paid a total of $12.47.
I received a full refund of $164 on October 29th. I received the refund twelve days after I mailed the package. – View Refund Receipt
Provided Return Address– 13120 Spring St., Baldwin Park, CA 91706
Support Experience
- Customer service responded very quickly, and provided the return address in their first response!
- They offered a partial refund + keep the items instead of a return, and I rejected the offer.
- They asked that I include all original packaging, and email them the tracking number once I mail the return.
Is Rihoas Legit or a Scam?
Similar Sites & Analysis
According to Copyleaks (premium), the below plagiarism is detected:
- Their About page has similar content to – sanxuanstyle.com – View Full Report on Copyleaks.com
Do I Recommend This Shop?
Based on my experience, they are a legitimate shop. I paid for my items, received them within the estimated time frame, successfully completed a return, and received a full refund.
With that being said, I would shop here again!
My expectations have been exceeded. While the shorts and jeans are a bit disappointing, I find the quality of the dress and sweater to be good, and the pricing seems to be fair. The sizing is a bit all over the place, unfortunately, but returns are domestic (in the U.S.) so they aren’t difficult or overly expensive. They are also upfront about their office and headquarters location in China, which I appreciate. The return process was very smooth. They gave me the return address in their FIRST response to my email, which is shocking. Most shops I encounter take weeks to get me the address. For future purchases, I would definitely rely on customer reviews to ensure the sizing is as expected, and I would probably stay away from purchasing any bottoms.
To wrap up this review, regardless of my experience, be sure to read other customers’ reviews if they are available. If you found this post helpful in your search for Rihoas reviews, please consider sharing and commenting. Also, let me know what I should review next in this Shop Request form.
Thank you for taking the time to read this post, and have a fantastic day!
Share This Post
Don’t Miss Any Shop Reviews!
Just an email each time a shop review goes up! Don’t worry, I won’t spam you.