Oliver Logan Jeans Review – A MUST-READ

Status: Review Complete

Are you thinking of buying denim from oliverlogan.com but feel a bit skeptical? If so, then you’ve come to the right place. Is Oliver Logan legit? The quick answer is yes, they are a legitimate company. I received my orders, returned everything, and got refunds (multiple orders). But, would I shop here again?

In this post, I will offer a detailed review of their brand, my shopping experience, and my thoughts on the quality and fit of their clothing. Keep reading for a deeper look!

Before you continue, be sure to join my subreddit r/ClothingShopReviews! This subreddit is dedicated to helping each other avoid scams, exchanging information/research, asking questions, discussing positive/negative clothing shopping experiences, and sharing/discovering amazing clothing shops. Visit the casual thread Warmth & Latte, grab a virtual cup of coffee, and say hi!

Table of Contents

About Oliver Logan

What is Oliver Logan?

They are a women’s denim company based in Los Angeles. They claim to be devoted to creating ethically sourced apparel that is minimally impactful to the environment. They are partnered with Green Story, a platform that measures the environmental impact of brands.

Is Oliver Logan Sustainable?

Yes, they appear to be sustainable. According to their About page, they ethically create all their denim products and go to great lengths to ensure their entire supply chain is responsible and clean. From sourcing and using reclaimed fibers and recycled materials to exclusively partnering with suppliers that uphold the highest environmental and sustainable standards, the brand strives for eco-friendliness. I can also confirm that the bags used for the jeans are biodegradable.

Read this article, 13 Easy Ways To Know If A Brand Is Fast Fashion by Panaprium, for tell-tale signs of a fast fashion company.

More Shop Details

  • The website oliverlogan.com was created in November 2017. Although, according to the Internet Archive, this website was originally owned by the brand ‘Oliver Logan Branding & Design’ in 2013.
  • According to their Facebook page and my PayPal transaction, their legal business name is DD APPAREL, LLC.
  • According to my Order Confirmation email, they are located in the United States. Their business and warehouse address is 621 Hindry Avenue, Inglewood, CA 90301.
  • They have a Lifetime Guarantee. This covers all products that fail due to a manufacturing defect. Even after extended use, they will repair or replace your product free of charge.
  • They offer a student discount of 25% off your first purchase.
  • They offer free standard shipping within the US.
  • They accept returns within 30 days of the ship date. They provide a prepaid return label and a $5 restocking fee is deducted from the refund.
  • Final Sale items are not returnable.
  • They offer plus sizes up to 35 (jean size), and petite lengths.

Oliver Logan Review and Order Details

-First Order-

I ordered the below items on 2/13/2023 to my address in North Carolina (United States). I paid a total of $88.20 to DD APPAREL LLC dba OLIVER LOGAN (hello@oliverlogan.com) via PayPal. The charge appears on my credit card statement as “PAYPAL *DDAPPARELLL”. View Order Confirmation 

1) Mulberry High-Rise

  • Color, Size, and Cost: Vintage Medium Indigo / 29 / $98
  • Country: Made in China
  • Material: 68% Cotton / 31% Recycled Cotton / 1% Spandex
oliver logan mulberry jeans comparison

Expectation: They are what I was expecting, for the most part, in terms of overall appearance. In person, they are a bit more blue and less washed-out looking.

Quality: In my opinion, the quality is good. See my Quality Comparison & Rating Chart to know my current quality-rating standards.

Fit: I ordered based on the size guide provided (their fit calculator told me I am a size 30; I got a 29), and they fit, but I would prefer a size smaller. View my Body Measurements for size reference.

Keep or Return: I would return these Oliver Logan jeans.

These seem to be good for curvier figures, however, I personally don’t think these are the right style for my body shape. They give me a boxy appearance from the back, which I think is due to the back pockets being very large and low placement-wise. I think these would look great on someone else though, as the quality is good.

-Second Order-

I ordered the below items on 9/10/2023 to my address in North Carolina (United States). I paid a total of $201.63 to DD APPAREL LLC dba OLIVER LOGAN (hello@oliverlogan.com) via PayPal. The charge appears on my credit card statement as “PAYPAL *DDAPPARELLL”. View Order Confirmation 

2) Jones Mid-Rise Flare

  • Color, Size, and Cost: High Tide / 28 / $108
  • Country: Made in China
  • Material: 66% Cotton / 33% Recycled Cotton / 1% Spandex
oliver logan flare jeans comparison

Expectation: They are exactly what I was expecting in terms of overall appearance.

Quality: In my opinion, the quality is good. See my Quality Comparison & Rating Chart to know my current quality-rating standards.

Fit: I ordered based on the size guide provided, and they fit well, although a bit compressing on my backside. View my Body Measurements for size reference.

Keep or Return: I would return these Oliver Logan jeans.

I love the tiered legs and different denim colors at the bottom. But unfortunately, they aren’t quite the right fit for me since they squeeze my backside making me flatter. Perhaps someone with smaller hips would fit in these better! These are great quality though.

3) Ludlow Mid-Rise Relaxed Aged

  • Color, Size, and Cost: Light Vintage Rip / 28 / $80
  • Country: Made in China
  • Material: 68% Cotton / 31% Recycled Cotton / 1% Spandex
oliver logan vintage rip jeans comparison

Expectation: They aren’t quite what I was expecting in terms of overall appearance. I was expecting a clean light wash, and what I got was a slightly darker and more ‘acid wash’ looking pair of jeans.

Quality: In my opinion, the quality is good. See my Quality Comparison & Rating Chart to know my current quality-rating standards.

Fit: I ordered based on the size guide provided, and they fit at least one size too big. View my Body Measurements for size reference.

Keep or Return: I would return these Oliver Logan jeans.

The ONLY reason I would return them is because they run a size too big. If they were one size smaller, I would absolutely keep these. They are a really nice and comfy fit and have big pockets since they are a vintage style.

Shipment Info

I received three items in 2 packages (two separate orders), and the packages came from a warehouse in the United States. I was provided with tracking numbers.

Packages Shipped From- 621 Hindry Ave., Inglewood, CA 90301

-First Order-

  • Order placed on Mon, February 13th
  • Order shipped on Mon, February 13th
  • Order received on Wed, February 15th

Total time of 2 days

-Second Order-

  • Order placed on Sun, September 10th
  • Order shipped on Mon, September 11th
  • Order received on Fri, September 15th

Total time of 5 days

Note: Their shipping policy states up to 10 business days (including processing time) for standard U.S. shipping.

Return & Refund Info

-First Order-

I submitted a return request via their return portal on March 9th. My request was approved instantaneously and I was provided with a prepaid return label. I mailed the package on March 11th via USPS.

I received a full refund of $88.20 on March 29th. I received the refund eighteen days after mailing the package. They notified me when they received the return package. – View Refund Receipt

-Second Order-

I tried to submit a return request via their portal, but one of my items was mistakenly marked as Final Sale, and I was not able to select the items for return. I reached out to support, and after some back and forth, they directly emailed me the prepaid return label for all items on September 28th. I mailed the package on September 29th.

I received a full refund of $201.63 on October 19th. I received the refund twenty days after mailing the package. – View Refund Receipt

Provided Return Address– 621 Hindry Ave., Inglewood, CA 90301

Support Experience

  • Their customer support is pretty slow to respond. It takes several days to hear back.
  • I had an issue with an item I purchased not being returnable because it was marked Final Sale. It was not made clear anywhere that it was Final Sale, so it was pretty frustrating navigating this issue with support. When I first reached out regarding this issue, they sent me a templated email that did not address my problem. After responding, I didn’t hear back so after four days, I had to follow up. They finally got back to me and let me know that they informed their website managers to remove the jeans from the Final Sale products, so I should be able to complete the return. Lo and behold, I STILL couldn’t select the item to return in their portal. I emailed them again, and they eventually sent me the return label. This entire process took NINE DAYS to resolve. Ridiculous.
  • Regarding the Final Sale return issue above, they let me know that this was their mistake. They recently updated their product descriptions and deleted the ‘Final Sale’ text that appeared on the product page for these specific jeans.
  • Refunds take quite a while to come through. Both refunds took just under three weeks from the mail date to receive.

Is Oliver Logan Legit or a Scam?

Similar Sites & Analysis

According to Copyleaks (premium), the below plagiarism is detected:

  • Nothing was found.

Do I Recommend This Shop?

Based on my experience, they are legitimate. I paid for my items, received them within the estimated time frame, successfully completed both returns, and received full refunds for both orders.

With that being said, I would buy from them again!

I have shopped at many places that claim to be sustainable. This shop by far has the most information present on their website, which makes me feel more confident in their claims. The quality of the jeans is good (constructed well, fit comfortably, etc.), the returns are easy since they have a straightforward return portal (assuming you don’t run into a non-returnable Final Sale issue as I did), and the items arrived very quickly.

My only gripes are that customer service is slow to respond, refunds are slow to process, and it seems like they don’t really read your emails (at least the first one you send). I emailed them in detail what my issue was, and they just replied with some generic email that didn’t help me at all. They finally emailed me with an appropriate response after having to tell them to reread my previous email.

To wrap up this review, regardless of my experience, be sure to read as many customer reviews as possible. If you found this post helpful in your search for Oliver Logan jeans reviews, please consider sharing and commenting (via Reddit) below. Have a great day!

– Noelle

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