Let’s cut to the chase. Is orwyy.com (the women’s clothing shop) a legit website? The quick answer is no, they are a SCAM.
In this honest and detailed review, I will share my purchase and return experience, my thoughts on their clothing, brand information/research, and my final verdict/recommendation. Keep reading for more!
Table of Contents
About Orwyy
Is Orwyy sustainable?
No, they likely are not. According to their About page, they prioritize ethical production and fair treatment of workers. They advocate for sustainable practices such as using recycled fabrics to reduce waste. They also allegedly give back by donating a portion of their revenue to charities that aim to alleviate poverty worldwide. Since they don’t substantiate any of these sustainability claims, I am inclined to think they are green-washing.
Read this article, 13 Easy Ways To Know If A Brand Is Fast Fashion by Panaprium, for tell-tale signs of a fast fashion company.
Where is Orwyy located?
According to their Contact page, they are located in the United Kingdom. Their business address is 145-157 St. John Street, London, England, EC1V 4PW.
More Shop Details
- The website orwyy.com was created in January 2022.
- According to their Contact page, their legal business name is XBP International LTD.
- Read this List of Online Stores that the owner of Orwyy most likely owns as well. This list has been compiled using clues like matching Google site logos, PayPal merchant names, business addresses, site layouts, etc.
- According to their site, they have warehouses that they directly ship from in the US, UK, CAN, and AUS.
- According to their site, all of their products are made in the US.
- They offer free shipping over $79.
- They allow returns within 30 days of delivery. Their Return policy states that they only accept returns due to quality issues, but they allowed me to return my items.
Orwyy Review and Order Details
I ordered the below items on 4/24/2023 to my address in North Carolina (United States). I paid a total of $106.97 to Dress Fashion (service@indiefit.com) via PayPal. The charge appears on my credit card statement as “PAYPAL *DRESSFASHIO”. – View Order Confirmation
1) Long-Sleeve Leopard Loose Tunic
- Color, Size, and Cost: Grey / S / $28.99
- Country: The product page states that this was made in the United States.
- Material: The product page states 65% Cotton / 35% Elastane.
Expectation: It is not what I was expecting in terms of overall appearance. The product page mentions that the material has a high amount of elastane. This is untrue, as this tunic is not stretchy.
Quality: In my opinion, the quality is bad but wearable. See my Quality Comparison & Rating Chart to know my current quality-rating standards.
Fit: I ordered based on the size guide provided, and it fits well. View my Body Measurements for size reference.
Keep or Return: I would return this Orwyy tunic.
It feels similar to a very thin and semi-stiff t-shirt. The material needs to be heavier for it to flow loosely like it does in the product image. Overall, super cheaply made and not worth the price.
2) Retro Geometric-Print Puffy-Sleeve Mini Dress
- Color, Size, and Cost: Orange / M / $38.99
- Country: The product page states that this was made in the United States.
- Material: The product page states 40% Elastane / 60% Rayon.
Expectation: It is VERY different from what I was expecting in terms of overall appearance. Not only do the sleeves look nothing like the product image, but the dress is not stretchy at all considering they claim it is almost half elastane.
Quality: In my opinion, the quality is mediocre. See my Quality Comparison & Rating Chart to know my current quality-rating standards.
Fit: I ordered based on the size guide provided, and it fits well. View my Body Measurements for size reference.
Keep or Return: I would return this Orwyy dress.
The material is soft and smooth, but very thin. It feels very cheap, and it is WAY too expensive.
3) Comfy Short-Sleeve V-Neck Top
- Color, Size, and Cost: White / S / $38.99
- Country: The product page states that this was made in the United States.
- Material: The product page states 45% Elastane / 55% Rayon.
Expectation: It is VERY different from what I was expecting in terms of overall appearance. Not only does the material look like a completely different texture, but the product description claims that this is almost HALF elastane. This top is non-stretch… and it is way cheaper quality than I expected.
Quality: In my opinion, the quality is mediocre. See my Quality Comparison & Rating Chart to know my current quality-rating standards.
Fit: I ordered based on the size guide provided, and it fits, but I would prefer a larger size. View my Body Measurements for size reference.
Keep or Return: I would return this Orwyy button-up.
The material is very thin and feels like a hybrid of paper and cotton cloth. I also see a lot of loose threading. Overall, the price is outrageously high for the quality.
Shipment Info
I received three items in one package from a warehouse in the United States. I was provided a tracking number.
Package Shipped From- 17920 149th Ave., Jamaica, NY 11434
- Order placed on Mon, April 24th
- Order shipped on Sat, April 29th
- Order received on Mon, May 8th
Total time of 14 days
Note: Their shipping policy states up to 20 business days (including processing time) for standard U.S. shipping.
Return & Refund Info
I emailed support to request a full return on May 14th. My request was approved seventeen days later on May 31st, and I was provided with the return address. I mailed the package on June 2nd via USPS and paid a total of $6.92.
I received a partial refund of $91.98 on June 14th. I was supposed to receive a full refund of $106.97. I filed a dispute/claim with PayPal on June 21st.
Prior to returning my items, Orwyy had told me that if I chose to return the items, I would have to cover the return shipping (which I did). They also said that they would give me a full refund once they received my return. What appears to have happened is, they deducted $14.99 from my refund because this is the cost of shipping on their orders. However, I qualified for free shipping and did not have to pay this cost when I placed the order. This is a way for them to recover the shipping cost they paid and is a very poor and deceitful business practice.
PayPal initially rejected my dispute/claim and sided with the seller. I reached out to them to ask why, and turns out it had to do with the category under which the claim was submitted. They reopened the case, and then a few days later, they closed the case in my favor. I was refunded the remaining $14.99.
I received the final part of the refund twenty-one days after filing the claim. – View Refund Receipt
Provided Return Address– 14709 182 ND St., Springfield Gardens, NY 11413
Support Experience
- They were a bit slow to respond and overly insistent on my taking a partial refund.
- I had to ask for the return address FOUR times before they sent it to me.
- Instead of a standard return and refund, they offered me $35 refund + keep the items, then $56 refund + keep the items, and finally, $80 refund+ keep the items.
Is Orwyy Legit or a Scam?
In this section of the review, I will check their site for originality, discuss any suspicious information found, answer whether this company is legitimate or not, and let you know my recommendation. Keep reading for more!
Similar Sites & Analysis
According to Copyleaks (premium), the below plagiarism is detected:
- Their About page has similar content to – suitsace.com, savedindress.com, insummers.com, commonsent.com, nicelegant.com, AND MORE! – View Full Report on Copyleaks.com
Additional Notes:
- The product images look heavily photoshopped.
- The site has poorly written English. For example, “…we can tell you that we produced fashions for some of the best brands in the industry…”. This could be indicative of an overseas-run shop.
Do I Recommend This Shop?
Based on my experience, this company is a SCAM. While I did receive my items, and eventually got a full refund for the return, there are a couple of reasons why this company is a scam.
- I checked the tracking number for my order with valanio.com (same seller as Orwyy). A message was displayed on USPS’s site saying that counterfeit postage was used. Read Counterfeit Postage FAQ by USPS for more information.
- They wrongfully deducted a shipping fee of $15 from my refund, after promising a full refund, and I had to file a claim with PayPal. It took weeks to resolve this.
- Additionally, the clothing overall is mediocre in quality, and they mislead customers by writing inaccurate product descriptions and using edited images that create false expectations.
To wrap up this review, regardless of my experience, be sure to read as many customer reviews as possible. If you found this post helpful in your search for Orwyy clothing reviews, please consider sharing and commenting (via Reddit) below. Have a great day!
– Noelle
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