Orwyy Review – This Shop Is a Scam

Status: Review Complete

Let’s cut to the chase. Is orwyy.com (the women’s clothing shop) a legit website? The quick answer is no, they are a SCAM.

In this honest and detailed review, I will share my purchase and return experience, my thoughts on their clothing, and my observations and research regarding their brand and website. Keep reading for more!

Table of Contents

My First Impression

I am always on the hunt for scams, and it is in my nature to be skeptical UNTIL I’m proven wrong. Here are some notable red flags I’ve come across after digging around their site:

  1. Their product images look Photoshopped.
  2. They show A LOT of 4.5-5 star reviewed items.
  3. They inconsistently use all-caps, upper case, and lower case text. Most of the font is also too small.
  4. Their About page states they have factories in Vietnam and the Philippines, but their product pages say all their products are made in the U.S.
  5. They have grammatical errors everywhere. For example, “We exert to make a difference to the traditional business mode of fashion industry by skipping unnecessary procedure of middlemen between customers and designers…”
  6. They claim to donate part of their revenue to charity with no further information.

There are many more red flags that I left out and undoubtedly missed. This is just my initial overview of the shop’s website – keep scrolling for a deeper dive!

About Orwyy

Are They Sustainable?

No, they likely are not. According to their About page, they prioritize ethical production and fair treatment of workers. They also claim to advocate for sustainable practices by using recycled fabrics to reduce waste. Since they don’t substantiate any of these sustainability claims, I am inclined to think they are green-washing.

Check out this article, 13 Easy Ways To Know If A Brand Is Fast Fashion by Panaprium, for tell-tale signs of a fast fashion company.

Where Are They Located?

According to their Contact page, they are located in the United Kingdom. Their business address is 145-157 St. John Street, London, England, EC1V 4PW.

More Shop Details

orwyy website circa 2022
Screenshot of orwyy.com circa 2022 (the oldest version of the site I could find)

Business Details

  • According to their site, they have warehouses that they directly ship from in the US, UK, CAN, and AUS.
  • According to their Contact page, their legal business name is XBP International LTD.

Statements & Press Details

According to their About page, they allegedly donate part of their revenue to charities to help tackle issues of extreme poverty around the world. Since they do not provide any additional details, I question the authenticity of this statement.

Policy & Program Details

  • Shipping is free over $79.
  • Returns are allowed within 30 days of delivery DUE TO QUALITY ISSUES ONLY. However, I was able to return my items despite telling them I just ‘changed my mind’.

Product Details

  • According to their site, all of their products are made in the U.S.
  • They carry standard sizes from S to XXL.

Domain Details

The website orwyy.com was registered in January 2022.

Orwyy Review and Order Details

I ordered the below items on 4/24/2023 to my address in North Carolina (United States). I paid a total of $106.97 to Dress Fashion (service@indiefit.com) via PayPal. The charge appears on my credit card statement as “PAYPAL *DRESSFASHIO”. View Order Confirmation 

1) Long-Sleeve Leopard Loose Tunic

Brand Label: Unknown

Color/Size/Cost: Grey / S / $28.99

Country: Unknown

Material: The product page states “65% Cotton & 35% Elastane”.

orwyy tunic comparison 1

Fit: I ordered based on the size guide provided, and it is the right size. View my Body Measurements for size reference.

Quality: In my opinion, the quality is bad but wearable. It feels similar to a very thin and semi-stiff t-shirt. The material needs to be heavier for it to flow loosely like it does in the product image. See my Quality Comparison & Rating Chart to know my current quality-rating standards.

Value: Overall, it is super cheaply made, and not at all stretchy despite listing ‘35% elastane’. It is NOT worth the price I paid.

2) Retro Geometric-Print Puffy-Sleeve Mini Dress

Brand Label: Unknown

Color/Size/Cost: Orange / M / $38.99

Country: Unknown

Material: The product page states “40% Elastane & 60% Rayon”.

orwyy dress comparison 1

Fit: I ordered based on the size guide provided, and it fits well. View my Body Measurements for size reference.

Quality: In my opinion, the quality is mediocre. The material feels soft and smooth, but thin. See my Quality Comparison & Rating Chart to know my current quality-rating standards.

Value: It doesn’t fit like it does in the product image, has ZERO stretch despite claiming to be ‘40% elastane’, and is cheaply made. It is NOT worth the price I paid.

3) Comfy Short-Sleeve V-Neck Top

Brand Label: Unknown

Color/Size/Cost: White / S / $38.99

Country: Unknown

Material: The product page states “45% Elastane & 55% Rayon”.

orwyy shirt comparison 1

Fit: I ordered based on the size guide provided, and it is the right size. View my Body Measurements for size reference.

Quality: In my opinion, the quality is mediocre. The material is very thin and feels like a hybrid of paper and cotton cloth. I also see a lot of loose threading. See my Quality Comparison & Rating Chart to know my current quality-rating standards.

Value: It texturally looks really different from the product image, has ZERO stretch despite claiming to have ‘45% elastane’, and feels cheap. It is NOT worth the price I paid.

Shipment Info

I received three items in one package at my address in North Carolina (United States). The package came from a warehouse/distribution center in the United States. I was provided a tracking number.

Package Shipped From: 17920 149th Ave., Jamaica, NY 11434 (United States)

Shipping Timeline:

  • I placed my order on Mon, April 24th
  • My order shipped on Sat, April 29th
  • I received my package on Mon, May 8th

Total time of 14 days

On 6/20/23, I checked the tracking number and shipping history for my order from Valanio (same seller as Orwyy). A message was displayed on USPS’s site saying that counterfeit postage was used and the tracking information could no longer be displayed! Read this Counterfeit Postage FAQ by USPS for more information.

On a separate note, their shipping policy states up to 20 business days (including processing time) for standard U.S. shipping.

Return & Refund Info

I emailed support (service@orwyy.com) to request a full return on May 14th. My request was approved seventeen days later on May 31st, and I was provided with the return address. I mailed the package on June 2nd via USPS and paid a total of $6.92.

Provided Return Address: 14709 182 ND St., Springfield Gardens, NY 11413 (United States)

Return Instructions:

  1. Please mail the package to the provided return address using your local courier.
  2. Please send us the tracking number.

I received a partial refund of $91.98 on June 14th. I was supposed to receive a full refund of $106.97. I filed a claim with PayPal on June 21st. I received the final part of the refund twenty-one days after filing the claim. – View Refund Receipt 

See the ‘Customer Service Experience’ section below for more details about this claim.

Customer Service Experience

General Responsiveness

They responded to each of my emails within 3 days. However, I had to ask for the return address FOUR TIMES.

Return Details

They provided me with the following return/refund options:

  • First Email: “…we can refund US$35 for your order as compensation, can you keep items?”
  • Second Email: “…we can offer refund US$56 for your order as compensation, can you keep items?”
  • Third Email: “…we can offer maximum refund US$80 for your order as compensation, can you keep them?”

I rejected all offers and moved forward with a standard return/refund back to my original payment.

Refund Details

PayPal Claim: Prior to returning my items, Orwyy had told me that if I chose to return the items, I would have to cover the return shipping (which I did). They also said that they would give me a full refund once they received my return. What appears to have happened is, they deducted $14.99 from my refund because this is the cost of shipping on their orders. However, I qualified for free shipping and did not have to pay this cost when I placed the order. This is a way for them to recover the shipping cost they paid and is a very poor and deceitful business practice.

PayPal initially rejected my claim and sided with the seller. I reached out to PayPal to ask why, and turns out it had to do with the category under which the claim was submitted. They reopened the case, and then a few days later, they closed the case in my favor. I was refunded the remaining $14.99.

Is Orwyy Legit or a Scam?

Reverse Search & Analysis

‘Sister’ Sites:

Read this List of Online Stores that I suspect the owner of Orwyy also owns and operates. I put this list together using plagiarism tools like Copyleaks (premium), and by looking for clues like identical landing pages, matching site logos, PayPal merchant names (if there are similarities to my other orders), business addresses, site layouts, etc.

Reverse Image Search:

Based on my findings, there are MANY other small boutiques/online shops/marketplaces that appear to sell many of the same items as Orwyy.

Possible reasons for this include the use of the same suppliers, this shop operating as a wholesaler or marketplace, the same owner operating multiple stores and/or selling on multiple platforms, the use of stolen images, etc.

With that being said, I found several of the same products on AliExpress, Amazon, etc. for much cheaper. For example, I found the below dress for $62.99 on Orwyy, and $32.79 on Amazon.

Based on the reverse image search results, I believe these are near-identical, low-quality items offered at vastly different prices.

orwyy amazon price comparison

I highly recommend doing Reverse Image Searches when shopping online for price and quality checking purposes. You might be surprised at what you find!

Website/Company Search:

No suspicious information (such as lawsuits or alerts from the Better Business Bureau) was found.

Do I Recommend This Shop?

Based on my experience, this company is a SCAM and I would avoid shopping here. Here are 5 reasons why:

  1. In the process of checking the USPS tracking information for a purchase I made with Valanio (same seller as Orwyy), I was notified (by USPS) that counterfeit postage was used and I could not view any tracking info.
  2. They wrongfully deducted a shipping fee of $15 from my refund, after promising a full refund. Though I eventually got all of my money back, I had to file a claim with PayPal.
  3. They falsely advertise their products. All of my items claim to have high amounts of elastane, despite having no stretch.
  4. I had to ask for the return address FOUR TIMES. They relentlessly tried to get me to accept a partial refund (and keep the items) instead.
  5. I HIGHLY suspect they are greenwashing, and all of their sustainability claims are fake.

Additionally, their clothing quality is bad/mediocre, and they are very overpriced. So, although you may miraculously find an item or two that are okay, they are not worth your money or time. 

To wrap up this post, regardless of my experience, be sure to read as many customer reviews as possible. If you found this post helpful in your search for Orwyy reviews, please consider sharing this with your friends and commenting (via Reddit) below. 

Thank you very much for your support and readership!

Take care,

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Click the ‘View more on Reddit’ or ‘View comments’ button below to go to this review’s discussion page. I encourage you to write a comment or read others’ comments if available!