Let’s dive right in. Is zolucky.com (the women’s clothing shop) a legit website? The quick answer is yes, they are legitimate. I received my clothing order and successfully returned everything for a refund. Now the biggest question is, would I shop here again?
In this honest and detailed review, I will share my purchase and return experience, my thoughts on their clothing, brand information/research, and my final verdict/recommendation. Keep reading for more!
Table of Contents
About Zolucky
Is Zolucky sustainable?
No, they likely are not. According to their About page, they allegedly minimize waste by keeping a small stock of products, their suppliers are committed to using water recycling technology to minimize water consumption, and 80% of their fabrics are produced independently (the production standards follow environmental certification). Since they don’t substantiate any of these sustainability claims, I am inclined to think they are green-washing.
Check out this article, 13 Easy Ways To Know If A Brand Is Fast Fashion by Panaprium, for tell-tale signs of a fast fashion company.
Where is Zolucky located?
According to their Contact page, marketing emails, and the Internet Archive, they are/were located in China and the United Kingdom. They are/were located at the following addresses:
- 20723, Floor 2, Building A1, No.1, Dougezhuang Huangchang W. Road, Chaoyang District Beijing (China / Beijing Meisi Network Technology Co., Ltd.)
- Rm1210, Unit C, JiXin Bldg, Zhenxing St. No.15 Longgang Dist Shenzhen Longgang (China)
- [Archived Address] Suite 31a, Philpot House, Rayleigh, Essex, SS6 7HH (United Kingdom / CHICV UK LIMITED)
- [Archived Address] No. 2, 13th Floor, Building B, Baode Yungu International, No. 52, Jinye 1 Road, Zhangba Street, High-tech Zone, Xi’an (China / Xi’an Tiandi Zhihe Network Culture Communication Co., Ltd.)
I will only include the older/archived business info if it is within 2-3 years of this review’s publish date. This could be helpful to know if you’re considering shopping at a ‘shadier’ company.
Where does Zolucky ship from?
According to my tracking information, my order was originally shipped from overseas. I received my order from distribution centers in California and New York (United States).
Where are Zolucky’s clothes made?
The items in my order were made in China.
More Shop Details
Business Details
- According to their Contact page and the Internet Archive, they are/were affiliated with the following legal business names:
- Beijing Meisi Network Technology Co., Ltd.
- [Archived Name] CHICV UK LIMITED
- [Archived Name] Xi’an Tiandi Zhihe Network Culture Communication Co., Ltd.
- Read this List of Online Stores that I suspect the owner of Zolucky also owns and operates. I put this list together using plagiarism tools like Copyleaks (premium), and looking for clues like identical landing pages (About Us, Contact, Return Policy, Shipping, etc.), matching Google site logos, PayPal merchant names (if there are similarities to my other orders), business addresses, site layouts, etc.
As previously stated, I will only include the older/archived business info if it is within 2-3 years of this review’s publish date.
Policy & Program Details
- Shipping:
- They offer free standard shipping over $99.
- Returns:
- They allow returns within 30 days of delivery.
- Non-returnable items include Final Sale, clearance, swimwear, and underwear.
Product Details
- They carry standard and plus sizes from S to 5XL.
- They also sell their products on Amazon. Check out Zolucky’s Amazon Storefront!
Domain Details
- The website zolucky.com was registered in October 2019.
Zolucky Review and Order Details
I ordered the below items on 5/31/2023 to my address in North Carolina (United States). I paid a total of $113.86 to zolucky (PPemails@paolamoda.com) via PayPal. The charge appears on my credit card statement as “PAYPAL *ZOLUCKY”. – View Order Confirmation
1) Plain Sweetheart-Neckline Regular-Fit Casual Dress
Brand Label: NORACORA
Color/Size/Cost: Mint / S / $28.99
Country: Made in China
Material: The product page states ‘7% Spandex / 33% Viscose / 60% Polyester’.
Expectation: It isn’t what I was expecting in terms of overall appearance. The color in person is more turquoise, the sleeves are much shorter, and it doesn’t drape on my body the same way that it does on the model.
Quality: In my opinion, the quality is mediocre. See my Quality Comparison & Rating Chart to know my current quality-rating standards.
Fit: I ordered based on the size guide provided, and it fits well. View my Body Measurements for size reference.
Keep or Return: I would return this Zolucky dress.
It doesn’t look anywhere near as flattering or pretty in person. I dislike the criss-cross straps running across the chest. They look to be narrower than the ones on the model. The material is also thinner than I like.
2) Casual Long-Sleeve Striped Sweater
Brand Label: NORACORA
Color/Size/Cost: Multicolor / M / $32.99
Country: Unknown
Material: Different materials are listed in two places:
- Product page- ‘20% Polyester / 50% Viscose / 30% Nylon’
- Care label- Cotton / Polyester
Expectation: It is VERY different from what I was expecting in terms of overall appearance. The colors are dramatically different.
Quality: In my opinion, the quality is mediocre. See my Quality Comparison & Rating Chart to know my current quality-rating standards.
Fit: I ordered based on the size guide provided, and though it is the right size, I much prefer a looser fit. View my Body Measurements for size reference.
Keep or Return: I would return this Zolucky cardigan.
Not only are the colors MUCH more saturated in person, but the fit isn’t oversized enough for my liking. I also see some loose threads, and the quality just isn’t there. I would NOT pay over $30 for this!
3) Solid Pockets Denim Jeans
Brand Label: C.O.Z.Y.
Color/Size/Cost: Blue / M / $36.89
Country: Unknown
Material: The product page states ‘80% Cotton / 20% Polyester’.
Expectation: It isn’t what I was expecting in terms of overall appearance. The wash and color look completely different. Even the thread color looks different.
Quality: In my opinion, the quality is mediocre. See my Quality Comparison & Rating Chart to know my current quality-rating standards.
Fit: I ordered based on the size guide provided, and it fits 1-2 sizes too small. View my Body Measurements for size reference.
Keep or Return: I would return these Zolucky jeans.
Even though they are too small, I can tell that they are not well-suited for those with a curvy shape. If I were to size up, the waist would be too big while everywhere else would fit well. Also, I see some torn seams at the bottom of the zipper area after trying them on, and the back seam is a bit crooked.
4) V-Neck Casual Regular-Fit Plain T-Shirt
Brand Label: JustFashionNow
Color/Size/Cost: Red / M / $14.99
Country: Made in China
Material: The product page states ‘5% Spandex / 95% Polyester’.
Expectation: It is not what I was expecting in terms of overall appearance. It is a brighter red in person, the sleeves are see-through (they look like solid material in the product image), and the center part with the buttons looks much longer in the product image.
Quality: In my opinion, the quality is mediocre. See my Quality Comparison & Rating Chart to know my current quality-rating standards.
Fit: I ordered based on the size guide provided, and it fits well. View my Body Measurements for size reference.
Keep or Return: I would keep this Zolucky top.
Even though it looks different from what I expected and has a few loose threads, it is comfortable and fits well. I overall think this top is fairly priced and I can deal with the lower quality.
Shipment Info
I received four items in two packages at my address in North Carolina (United States). The packages originated from overseas, and I received them from distribution centers in the United States. I was provided tracking numbers through LM Parcel.
Packages Shipped From:
- 154-09 146th Avenue, Jamaica, NY 11434 (United States)
- 4215 E Airport Drive, Ontario, CA 91761 (United States)
Shipping Timeline:
- I placed my order on Wed, May 31
- My order shipped on Sun, June 4 / Thurs, June 8
- I received my package on Sun, June 16
Total time of 16 days (to receive the complete order)
Their shipping policy states up to 16 business days (including processing time) for standard U.S. shipping.
Return & Refund Info
I completed a return request for all items via their return portal on June 21st. My return was approved on June 22nd, and I received the return address a day later. I mailed the package on June 22nd via USPS and paid a total of $13.17.
Provided Return Address: 1937 Davis Street Ste. E, San Leandro, CA 94577 (United States)
Return Instructions:
- The return shipping address is indicated in the attached return label (PDF File).
- Please mail the package to the provided return address using your local courier.
- Please click the below link to fill in your return information. You need to type in your delivery company name such as USPS/UPS/Fedex, etc. and your tracking number to ensure a speedy refund. process
I received a full refund of $113.86 on July 4th. I received the refund twelve days after mailing the package. – View Refund Receipt
Customer Service Experience
General Responsiveness
They responded to each of my emails within a day, and promptly provided the return address.
Return Details
They provided me with the following return/refund options:
- First Email:
- “…40% Cash refund of the specified return item(s) and keep them.”
- “…50% Wallet credit of the specified return item(s) and keep them.”
- “…If you still want to return the package, please let us know.”
- Second Email:
- “…50% Cash refund of the specified return item(s) and keep them.”
- “…130% Wallet credit of the specified return item(s) and keep them.”
- “…100% Refund to original payment method and return.”
Is Zolucky Legit or a Scam?
Similar Sites & Analysis
Reverse Image Search:
Based on my findings, there are MANY other small boutiques/online shops/marketplaces that appear to sell many of the same items as Zolucky.
Possible reasons for this include the use of the same suppliers, this shop operating as a wholesaler or marketplace, the same owner operating multiple stores and/or selling on multiple platforms, the use of stolen images, etc.
With that being said, I found several of the same products on Amazon, Temu, AliExpress, Walmart Marketplace, etc. for much cheaper. For example, I found the below top for $21.99 on Zolucky, and $2.67 on AliExpress. Based on the reverse image search results, I believe these are identical/near-identical items offered at vastly different prices (as opposed to one being a cheap-quality version of the other).
I highly recommend doing Reverse Image Searches when shopping online for price and quality checking purposes. You might be surprised at what you find!
Website/Company Search:
No suspicious information (such as lawsuits or alerts from the Better Business Bureau) was found.
Do I Recommend This Shop?
Based on my experience, they are legitimate. I paid for my items, received them within the estimated time frame, successfully completed a return, and received a full refund.
With that being said, I personally would not shop here again.
Even though the clothing is very affordable and the return process is straightforward, here are my few reasons why:
- The clothing quality is mediocre.
- They provide misleading product information such as inaccurate material composition and deceptive photos. Each item in my order looks different compared to the product images.
- Based on my reverse image research, I believe I can get many of the same items for less elsewhere.
Overall, I’m pretty disappointed. I expect to receive what is being advertised, and this shop did not deliver.
HOWEVER, if you want to give this brand a try at a lower risk and more conveniently, check out Zolucky’s Amazon Storefront! I could see an item or two working out – but read the product-specific customer reviews if available!
To wrap up this post, regardless of my experience, be sure to read as many customer reviews as possible. If you found this post helpful in your search for Zolucky reviews, please consider sharing this with your friends and commenting (via Reddit) below.
Thank you very much for your support and readership!
Take care,
– Noelle
Share This Post
Comments (via Reddit)
Click the ‘View more on Reddit’ or ‘View comments’ button below to go to this review’s discussion page. I encourage you to write a comment or read others’ comments if available!
Comments (via Reddit)
Click the ‘View more on Reddit’ or ‘View comments’ button below to go to this review’s discussion page. I encourage you to write a comment or read others’ comments if available!
